Bibek Kandel
Morayfield,Queensland
Summary
A dynamic individual renowned for their exceptional teamwork, unwavering work ethic, and problem-solving prowess. With a motivated can-do attitude, approaches every challenge as an opportunity for growth, inspiring those around them to strive for excellence. Their collaborative spirit fosters a supportive environment where ideas flourish and goals are achieved collectively. Have dedication to hard work is unmatched, consistently going above and beyond to deliver outstanding results. With a relentless drive for success, coupled with their proactive approach to problem-solving, valuable asset to any team, poised to make a lasting impact wherever they go.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Rolld
Morayfield, Queensland
02.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Assistant
Bigmart super market
Chitwan, Bagmati Province
02.2022 - 10.2023
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Maintained cleanliness of the sales floor area at all times.
- Assisted in creating displays to promote products.
- Greeted customers and provided assistance with product selection.
Education
GED -
Australian Catholic University
Banyo,Queensland02-2024
Skills
- Inquiry Resolution
- Supply Maintenance
- Stock Management
- Billing Error Resolution
- Sales Promotion
- Sales Support
Languages
English
Full Professional
Hindi
Native/ Bilingual
Nepali
Native/ Bilingual
Timeline
Customer Service Representative
Rolld
02.2024 - Current
Sales Assistant
Bigmart super market
02.2022 - 10.2023
GED -
Australian Catholic University
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