Bibek Khadka
Coombs,Australian Capital Territory
Summary
With 4+ Years’ experience in the sales and retails with exceptional problem solving and adaptability skills, I always found myself to be somewhere I want to be. Being an organized and motivated individual, I am always eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Resourceful professional in construction roofing, known for high productivity and efficient completion of tasks. Skilled in waterproofing, shingle installation, and damage assessment. Excel at teamwork, problem-solving, and adaptability, ensuring projects are completed to highest standards with safety and precision.
Overview
7
7
years of professional experience
Work History
Roof Tiler
Jim's Roofing Services (Gungahlin ACT)
Coombs, ACT
10.2023 - Current
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Laid tiles on the roof in overlapping rows, starting from eaves and working up towards ridge.
- Set up ladders or scaffolding to safely access roof.
- Operated equipment with strong focus on safety and ground communication.
- Installed flashings around chimneys, vents, skylights and other areas requiring waterproofing protection.
- Cleaned or prepared construction sites to eliminate hazards.
- Cleaned and prepared roofs for tiling, ensuring all surfaces were free of debris.
- Replaced damaged or broken tiles with new ones ensuring they matched existing colour and design pattern.
- Repaired leaking roofs by replacing faulty tiles or resealing flashing joints with mastic sealant or cement mortar mix.
- Sealed ridges and hips on pitched roofs with cement mortar mix or mastic sealant to prevent water penetration.
- Selected necessary materials and calculated dimensions to develop plan appropriate to specifications.
- Created work crew schedules and delegated assignments.
- Kept accurate records of materials used during each job in order to accurately calculate costs.
- Maintained and repaired roofing tools and equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Customer Service Assistant/Technician
Mobile Experts
11.2021 - 01.2023
- Offer exceptional customer service to customers and meet sales target
- Train beginners in terms of sale and customer service and lead the team to meet exceptional company and industry standard
- Keep a track of inventory and place the order for required goods as required
- Keep a track of new gadget and product and learn about them at earliest
- Collect customer feedback and made process changes to exceed customer satisfaction goals
- Capitalized on upsell opportunities by suggesting best-fit offerings from available company products and services
- Described product highlights and benefits to help guide purchasing decisions
Sushi Chef/Customer Service Manager/Store Manager
Sushi World
Sydney, NSW
08.2017 - 11.2021
- Actively participated in planning sushi menu and crafted new items for special events
- Placed orders to restock items before supplies ran out
- Mentored kitchen staff to prepare each for demanding roles
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls
- Disciplined and dedicated to meeting high-quality standards
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity
- Trained and managed kitchen personnel and supervised related culinary activity
Education
Bachelor of Information Technology -
Kings Own Institute (KOI)
07.2019
Advanced Diploma - Information Technology
Australian College of Business Intelligence (ACBI)
Sydney, NSW04.2016
High School - Computer and Information Sciences
Golden Gate International College
Kathmandu, NepalSkills
- Ticketing System
- Networking
- Customer Service
- Critical Thinking
- Problem Solving
- Communication
- Skylight installation
- Roof ventilation
- Flashing installation
- Concrete tile installation
- Waterproofing techniques
- Chimney work
References
Available upon request
Timeline
Roof Tiler
Jim's Roofing Services (Gungahlin ACT)
10.2023 - Current
Customer Service Assistant/Technician
Mobile Experts
11.2021 - 01.2023
Sushi Chef/Customer Service Manager/Store Manager
Sushi World
08.2017 - 11.2021
Bachelor of Information Technology -
Kings Own Institute (KOI)
Advanced Diploma - Information Technology
Australian College of Business Intelligence (ACBI)
High School - Computer and Information Sciences
Golden Gate International College
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