Bibek Khanal
Sydney,Strathfield
Summary
A dedicated and highly organized professional with 4years of combined experience in customer service, team leadership, and facility management.Demonstrated ability to manage teams, ensure operational efficiency, and deliver exceptional service. Possesses strong problem-solving skills and a commitment to driving business success. Known for an ability to adapt to diverse roles, having a background in management, and leadership.
Overview
3
3
years of professional experience
Work History
Duty manager
Coles Supermarket
05.2022 - Current
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Resolved issues quickly to maintain productivity goals.
- Sought out ways to go above and beyond job requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Mentored team members by fostering a collaborative environment.
- Trained employees in essential job functions.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Professional Cleaner
GJK Facility Services
05.2022 - Current
- Self motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environment and delivered excellence through hard work.
- Friendly and collabrative in team environment.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors and surroundings.
- Reported any hazards or maintenance issues to management for prompt resolution.
- Followed safety guidelines while handling cleaning chemicals to prevent accidents.
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Baker
The Grumpy Baker
01.2023 - 07.2023
- Prepared a variety of artisanal baked goods, including breads, pastries, cake, and specialty items using traditional methods and high-quality ingredients.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Accurately measure and combine ingredients while adhering to standardized recipes to ensure consistency and product quality.
- Maintain cleanliness and organization of the bakery, following health and safety regulations and sanitation guidelines.
- Delived excellence in customer service through clear communication and respectful nature.
- Maintained composure and work quality while under stress.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Education
Post Graduate - Master’s of Professional Accounting
King’s Own Institute
31 Market Street, Sydney NSW 200007.2024
Skills
- Attention to Detail
- Friendly, Positive Attitude
- Time management
- Customer service
- Willingness to Learn
- Workplace Safety
- Problem solving
- Continuous Development
- Quality Inspections
- Organizing Work Stations
- Equipment Maintenance
- Computer skills
- Quality Standards
- Following Instructions
- Clear Communication
- Teamwork and Collaboration
- Area and Facility Cleaning
- Performance Maximization
Timeline
Baker
The Grumpy Baker
01.2023 - 07.2023
Duty manager
Coles Supermarket
05.2022 - Current
Professional Cleaner
GJK Facility Services
05.2022 - Current
Post Graduate - Master’s of Professional Accounting
King’s Own Institute
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