Summary
Overview
Work History
Education
Skills
Timeline
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Bibek Khanal

Bibek Khanal

Sydney,Strathfield

Summary

A dedicated and highly organized professional with 4years of combined experience in customer service, team leadership, and facility management.Demonstrated ability to manage teams, ensure operational efficiency, and deliver exceptional service. Possesses strong problem-solving skills and a commitment to driving business success. Known for an ability to adapt to diverse roles, having a background in management, and leadership.

Overview

3
3
years of professional experience

Work History

Retirement village facility cleaner

Challenger Services Group
02.2025 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Increased customer satisfaction by maintaining clean restrooms stocked with necessary supplies at all times.
  • Contributed to a healthy work environment by emptying trash receptacles and recycling bins regularly.

Duty manager

Coles Supermarket
05.2022 - Current
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Resolved issues quickly to maintain productivity goals.
  • Sought out ways to go above and beyond job requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Mentored team members by fostering a collaborative environment.
  • Trained employees in essential job functions.
  • Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.

Team Leader

GJK Facility Services
05.2022 - Current
  • Self motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environment and delivered excellence through hard work.
  • Friendly and collabrative in team environment.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors and surroundings.
  • Reported any hazards or maintenance issues to management for prompt resolution.
  • Followed safety guidelines while handling cleaning chemicals to prevent accidents.
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Baker

The Grumpy Baker
01.2023 - 07.2023
  • Prepared a variety of artisanal baked goods, including breads, pastries, cake, and specialty items using traditional methods and high-quality ingredients.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Accurately measure and combine ingredients while adhering to standardized recipes to ensure consistency and product quality.
  • Maintain cleanliness and organization of the bakery, following health and safety regulations and sanitation guidelines.
  • Delived excellence in customer service through clear communication and respectful nature.
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Education

Post Graduate - Master’s of Professional Accounting

King’s Own Institute
31 Market Street, Sydney NSW 2000
07.2024

Skills

  • Attention to Detail
  • Friendly, Positive Attitude
  • Time management
  • Customer service
  • Willingness to Learn
  • Workplace Safety
  • Problem solving
  • Continuous Development
  • Quality Inspections
  • Organizing Work Stations
  • Equipment Maintenance
  • Computer skills
  • Quality Standards
  • Following Instructions
  • Clear Communication
  • Teamwork and Collaboration
  • Area and Facility Cleaning
  • Performance Maximization

Timeline

Retirement village facility cleaner

Challenger Services Group
02.2025 - Current

Baker

The Grumpy Baker
01.2023 - 07.2023

Duty manager

Coles Supermarket
05.2022 - Current

Team Leader

GJK Facility Services
05.2022 - Current

Post Graduate - Master’s of Professional Accounting

King’s Own Institute

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Bibek Khanal