Bibek Khatri
Hurstville,Australia
Summary
Graduate Accountant with one year of experience in Finance/Accounting roles. Eight years of customer service and administrative experience in the Hospitality industry. Completed Diploma of Business and Bachelor of Accounting. Two years of Marketing executive in logistic company.
Overview
12
12
years of professional experience
Work History
Accounts Payable
Colliers
01.2023 - Current
- Process tenant payments in a timely and accurate manner and in accordance with the Allocations Policy
- Actively work with the team and property managers to clear unmatched / unallocated receipt
- Respond to tenant and staff internal queries in a timely, professional, and accurate manner
- Ensure refunds and ad hoc transactions are processed in a timely manner and accurate manner
- Work proactively with the team to continuously improve finance processes
- Work effectively as a team to ensure compliance with Accounts Receivable policies and procedures
- Work together with the team to achieve team objectives as set out by manager
- Ensure full understanding and compliance with accounts payable and accounts receivable policies and procedures
- Implementation of system improvement strategies
- Ensure full understanding of Finance Policies and Procedures in respect of Accounts Payable and Accounts Receivable
Customer Service Coordinator
Middleby Australia
06.2023 - 09.2023
- Understanding all services currently offered by the organization and its providers
- Developing and maintaining customer relationships
- Responding to customer enquiries over the phone, in person and via email
- Scheduling technician for daily maintenance
- Keeping records of customer interactions, transactions, comments, and complaints
- Acknowledging and resolving customer complaints
Head Barista/ Manager
XS Espresso
01.2021 - 11.2022
- Overseeing and control the operation of café and restaurant
- Prepare and serve hot and cold beverages, including various types of coffee and tea
- Improve customer service level through engagement process and provide required training
- Ensuring quality, health and safety legal compliance
- Develops and analyses policies and actions concerning customer relations and services
- Establish and implement stock control systems
- Communicate with other organizations, suppliers, customer and service agents to identify and match their expectation with our service
Marketing Executive
Rakesh Enterprises
11.2012 - 03.2015
- Follow up INGO's project and frequent visit to logistics
- Promote goods, adding new clients and provide quality services
- Maintain company's PR and good relationship with the parties
- Updated with information regarding clients tender and bid documents
- Frequent visit to factories for quality control
Education
Bachelor of Accounting - Accounting
Universal Business School
08.2020
Diploma of Business - Business Administration and Management
Hibernia Institute
09.2016
Skills
- English
- Nepalese
- Hindi
- Time management
- Organisational skills
- Attention to detail
- Quick learner
- Can do attitude
- Independent work
- Teamwork
- Ability to work under pressure
- Meeting deadlines
- Adaptability
- Liaising with management
- Liaising with employees
Projects
MYOB Reporting, Individual Assignment: Performance of individual on various accounting transactions., MYOB software, company's transactions provided by lecturer., Registering sales and purchase invoice, Prepare journal entry, Payroll, Bank reconciliation, Inventories entry, Create reports at the end of fiscal year Capstone project, Group Assignment: Make report of five years on Business Strategy Game online., Shoe company basic information, Operate a shoe company as a co-manager, Perform financial activities such as buying, selling, marketing, production, workforce, finance, Compete with competitors for five years and become best shoe company on market
References
Available on request.
Summary - Objective
Graduate Accountant with one year of experience in Finance/Accounting roles. Eight years of customer service and administrative experience in the Hospitality industry. Completed Diploma of Business and Bachelor of Accounting. Two years of Marketing executive in logistic company.
Timeline
Customer Service Coordinator
Middleby Australia
06.2023 - 09.2023
Accounts Payable
Colliers
01.2023 - Current
Head Barista/ Manager
XS Espresso
01.2021 - 11.2022
Marketing Executive
Rakesh Enterprises
11.2012 - 03.2015
Diploma of Business - Business Administration and Management
Hibernia Institute
Bachelor of Accounting - Accounting
Universal Business School
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