Bibhor Bhatta
Minto,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Aircraft Cabin Cleaner
Cabin Service's Australia
07.2023 - Current
- Maintained, cleaned and sanitized interior of aircraft.
- Fostered positive relationships with airline personnel through professional interactions during daily operations.
- Leading the team as a leading hand and ensuring the cleaning is finished in time without any delays and complain
- Ensured client satisfaction through meticulous attention to detail in all aspects of cabin cleaning.
- Maintained a safe work environment by adhering to established safety guidelines and using personal protective equipment as needed.
- Supported environmental initiatives by properly disposing of waste materials and recycling when applicable.
- Enhanced aircraft cleanliness by thoroughly disinfecting cabins, lavatories, and galleys.
- Maintained high levels of professionalism while working under tight deadlines during peak travel seasons.
Restaurant Manager
Leaumeah Pizza
05.2022 - 06.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Coordinated with catering staff to deliver food services for special events and functions.
Age Care Cleaner
Bayton Group
04.2020 - 03.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas .
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Catering Assistant
Cater Care
05.2019 - 01.2021
- Provided friendly, courteous service to create memorable moments .
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Maintained flexible work schedule to meet event needs.
- Delivered catered food and supplies to facility for on-time set-up.
- Serving food according to the diet plan.
Restaurant Waiter
Sheraton Hotel & Resorts
02.2017 - 02.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Catering Supervisor
Anmol Catering Services Pvt Ltd
10.2011 - 08.2013
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
Catering Waiter
Anmol Catering Service's Pvt Ltd
09.2008 - 10.2011
- Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet
- Carrying plates of food on trays and serving guests
- Keep glasses filled; remove each round of plates and replenish utensils
- Perform cleaning tasks and breakdown of service
- Maintain high standards of safety and cleanliness
Education
SLC (School Leaving Certificate) -
Sidhhartha Shishu Sadan
Janakpur Nepal Intermediate (+2) - Business Management
Intensive International Academy
Teku Kathmandu Master Of International Tourism And Hospitality - Hospitality
Southern Cross University
Sydney, NSW09.2021
Bachelor's In Hospitality And Catering Management - Hospitality
Kantipur International College
Baneshwor Nepal04.2017
Skills
- Good Communication
- Problem-solving capacity
- Confident and hard working
- Flexibility to work in any environment
- Positive attitude in facing new challenges
- Strong Work Ethic
Blood Group
B
Personal Information
- Date of Birth: 12/30/01
- Gender: Female
- Nationality: Nepalese
References
Bibha Luintel, 0404429139
Hobbies and Interests
- Listening Music
- Cooking
- Travelling
Timeline
Aircraft Cabin Cleaner
Cabin Service's Australia
07.2023 - Current
Restaurant Manager
Leaumeah Pizza
05.2022 - 06.2023
Age Care Cleaner
Bayton Group
04.2020 - 03.2023
Catering Assistant
Cater Care
05.2019 - 01.2021
Restaurant Waiter
Sheraton Hotel & Resorts
02.2017 - 02.2018
Catering Supervisor
Anmol Catering Services Pvt Ltd
10.2011 - 08.2013
Catering Waiter
Anmol Catering Service's Pvt Ltd
09.2008 - 10.2011
SLC (School Leaving Certificate) -
Sidhhartha Shishu Sadan
Intermediate (+2) - Business Management
Intensive International Academy
Master Of International Tourism And Hospitality - Hospitality
Southern Cross University
Bachelor's In Hospitality And Catering Management - Hospitality
Kantipur International College
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