Summary
Overview
Work History
Education
Skills
LANGUAGES
Publications
Certification
Interests
Timeline
Generic

Bibisha Joy

Sydney

Summary

High-energy individual equipped to support pharmacy operations and customer needs. Excels in both autonomous and collaborative roles with strong problem-solving and communication skills. Commended for a reliable work ethic and adaptable nature. Detail-oriented Pharmacy Assistant proficient in payment processing and computer updates. Fast learner and quickly adaptable to new programmes, procedures, or guidelines.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Terrywhite Chemmart
01.2025 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.

Pharmacist

Life Pharmacy
01.2020 - 01.2024
  • Monitoring daily activities of the pharmacy
  • Completing insurance forms and billing insurance companies
  • Inventory management
  • Identifying and resolving adverse events
  • Preparing daily and weekly reports
  • Resolving customer queries and giving good customer service
  • Handling the purchasing of medicines and regulating stock inventory
  • Received, processed and entered prescription orders into pharmacy databases.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Implemented strong filing techniques to sort and store important documents and medical forms.
  • Ensured proper medication storage, maintaining optimal inventory levels for efficient pharmacy operations.

Intern

K S Hegde Charitable Hospital
01.2018 - 01.2019
  • Worked at drug and poison information centre
  • Attended daily patient care rounds on medical floors
  • Case report presentations
  • Adverse drug reaction monitoring
  • Assisted physician in out-patient departments
  • Monitored and reported drug interactions

Education

Masters - Good Manufacturing Process

University of Technology Sydney (UTS)
01-2026

Doctor of Pharmacy -

NGSMIPS (Deemed To Be University)
India, Karnataka
01.2019

Skills

  • Outstanding interpersonal abilities
  • Strong decision maker
  • Complex problem solver
  • Excellent communication skills
  • Team player
  • Empathetic customer service
  • Patient Education
  • Microsoft Office applications
  • Stocking shelves
  • Data entry
  • Product restocking
  • POS system operation
  • Organizing supplies
  • Verifying orders
  • Pharmaceutical calculations
  • Customer relationship management

LANGUAGES

English
Malayalam
Tamil
Hindi

Publications

Assessment of Drug Related Problems in General Medicine ward of a Multispecialty Teaching Hospital

(International Journal of Pharmaceutical Research (09752366), 2019, Vol 11, Issue 3, p52)

Certification

  • Best Target Achievement, Life Pharmacy - 203-2024
  • Licensed Pharmacist in India and Dubai - 2019-2024

Interests

  • Photography
  • Volunteering
  • Gardening
  • Outdoor Recreation
  • Music

Timeline

Pharmacy Assistant

Terrywhite Chemmart
01.2025 - Current

Pharmacist

Life Pharmacy
01.2020 - 01.2024

Intern

K S Hegde Charitable Hospital
01.2018 - 01.2019

Masters - Good Manufacturing Process

University of Technology Sydney (UTS)

Doctor of Pharmacy -

NGSMIPS (Deemed To Be University)

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Bibisha Joy