Bidran Fahda
Summary
Detail-oriented Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Grocery Manager
Coles Supermarket
02.2024 - Current
- Orchestrated performance-oriented environment by closely supporting team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Passionate about learning and committed to continual improvement.
Duty Manager
Coles Supermarket
10.2022 - 02.2024
- Achieved results by working with staff to meet established targets.
- Analyzed sales data to identify opportunities for growth and improvement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Night Shift Lead
Coles
08.2022 - 10.2022
- Improved team efficiency by implementing streamlined nightly workflows and task prioritization.
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Monitored employee performance and provided timely feedback to enhance productivity on the night shift.
- Provided ongoing training to night shift staff, ensuring up-to-date knowledge of company policies and procedures.
Night Shift Filler
Coles Supermarket
09.2018 - 10.2022
- Improved inventory accuracy by diligently restocking shelves and ensuring correct product placement.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Operated equipment such as pallet jacks to move heavy boxes.
Freelance Cinematographer/Photographer/Drone Pilot
Bproductions
07.2016 - 01.2022
- Elevated visual narratives through meticulous attention to detail in framing, focus, and overall composition.
- Built strong relationships with clients, leading to repeat business and a growing network of industry contacts.
- Demonstrated adaptability in challenging shooting environments, implementing creative solutions to overcome obstacles.
- Captured striking visuals using expert composition skills, resulting in increased audience engagement for film projects.
Education
Certificate III - Information Technology
TAFE
Lidcombe, NSW2016
High School Diploma -
Birrong Boys High School
Birrong, NSW11.2015
Skills
- Store operations
- Team Leadership
- Merchandising Strategies
- Employee Scheduling
- Digital camera operation
- Composition Techniques
- Composition understanding
- Editing software familiarity
- Communication and Coordination
- Aerial Photography Expertise
- Remote Pilot Certification
- Aerial photography
Certification
- Licensed to receive deliveries - 11/23 to 11/24
- First Aid Trained 13/02/23
- Remote Pilot Licence (RePL)
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Grocery Manager
Coles Supermarket
02.2024 - Current
Duty Manager
Coles Supermarket
10.2022 - 02.2024
Night Shift Lead
Coles
08.2022 - 10.2022
Night Shift Filler
Coles Supermarket
09.2018 - 10.2022
Freelance Cinematographer/Photographer/Drone Pilot
Bproductions
07.2016 - 01.2022
Certificate III - Information Technology
TAFE
High School Diploma -
Birrong Boys High School