Bigyan Adhikari

1/10-14 Mackillop Street

Summary

Dedicated and energetic cleaning professional offering more than 5 years of experience in commercial and household settings. Skilled at independently handling all types of cleaning, including floors, bathrooms, and work areas. Quick learner and able to multitask with ease in fast-paced, high-pressure environments.

Overview

years of professional experience

Work History

Housekeeping Team Leader

Mindil Beach Casino Resort

06.2021 - Current

Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Reduced guest complaints with proactive communication and addressing issues promptly.
Maintained high standards of cleanliness, contributing to improved hotel ratings on various review platforms.
Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
Collaborated with management to develop and implement effective inventory control systems for cleaning supplies and linens.
Conducted regular room inspections to ensure adherence to brand standards and address any potential issues before they escalated.
Improved team morale through open communication, recognition initiatives, and fostering a positive work environment.
Coordinated with maintenance staff to schedule repairs or replacements as needed, minimizing disruptions to guests'' stays.
Assisted in budget planning for the department by monitoring expenses and making cost-effective recommendations for supplies and equipment purchases.
Ensured compliance with health, safety, and environmental regulations within housekeeping department's operations.
Promoted teamwork amongst housekeeping staff through regular meetings, sharing best practices, and providing ongoing feedback on performance improvements needed.
Reported all maintenance issues to FMI (maintenance) board.
Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
Streamlined daily operations for increased efficiency by implementing a new scheduling system for housekeeping team.
Trained and mentored all new personnel to maximize quality of service and performance.

Cleaner

Spotless

07.2019 - 02.2020

Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
Cleaned and disinfected all surfaces, including mirrors, counters, furnishings and floors.
Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Promoted building security, locking doors and checking electrical appliances for safety hazards.
Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
Transported trash and hazardous waste to appropriate disposal area.
Restocked supplies, replacing toiletries, liners and soaps.

Education

BBA - Accounting

Charles Darwin University

Australia

Skills

Interior and exterior cleaning
Able to lift 40 lbs
Fluent in English
Exceptional time management
Planning and coordination
Inventory management

Focused and detail-oriented
Smart and Hardworking
Reliable and punctual
Decision-making skills
Organized and doer- do whatever it takes to complete tasks
Workload Management

Timeline

Housekeeping Team Leader

Mindil Beach Casino Resort

06.2021 - Current

Cleaner

Spotless

07.2019 - 02.2020

BBA - Accounting

Charles Darwin University

Bigyan Adhikari

Summary

Overview

Work History

Housekeeping Team Leader

Cleaner

Education

BBA - Accounting

Skills

Timeline

Housekeeping Team Leader

Cleaner

BBA - Accounting

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