Bijaya Gautam
Sales Associate
Lawson,ACT
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
1
1
year of professional experience
Work History
Sales
Nando's Restaurant
08.2022 - Current
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
- Educated associates on market trends and stayed up-to-date on forecasts.
Customer Service and Food and Beverage Attendant
TFE Hotels
11.2022 - 07.2023
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Trained new staff members on company policies and procedures.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Addressed customer complaints and inquiries to verify satisfaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service
- Greeted and seated guests to provide friendly and welcoming experience
Sales Associate
Supabarn Supermarket
09.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to build rapport and loyalty
Education
Bachelor in Information Technology - IT
07.2025
Skills
- Customer Service
- Product Promotion
- Verbal Communication
- Adapt to Diverse Groups
- Guest Relations
- Cash Register Operation
- Merchandise Display
- Product Recommendations
Timeline
Customer Service and Food and Beverage Attendant - TFE Hotels
11.2022 - 07.2023
Sales Associate - Supabarn Supermarket
09.2022 - 11.2022
Sales - Nando's Restaurant
08.2022 - Current
Crown Institute of Higher Education - Bachelor in Information Technology, IT
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