Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Bijaya Koirala

Killara,Victoria

Summary

Experienced sales professional with many years in the automotive industry, specializing in car sales. Proven track record of exceeding sales targets and providing exceptional customer service. I am seeking full-time employment to utilize my expertise and drive success in a new team environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Wodonga Prestige
04.2024 - 08.2024
  • Key Responsibilities:
  • - Working within our main Wodonga showroom to deliver exceptional sales to our customers.
  • - Develop and maintain a thorough knowledge of our new vehicles and actively participate in continuous learning.
  • - Proactively assisting customers with their goals and driving loyalty to the business through sustained customer relationships.
  • Key Achievements:
  • - Building upon my already ever-expanding sales experience and knowledge through selling prestige vehicles.
  • - Acquired further invaluable sales experience, and raised my sales acumen through widening my product range and depth.
  • - Continued to solidify my customer service experience by interacting with a diverse and broad range of people.

Sales Associate

Wodonga Car World
01.2022 - 04.2024
  • Key Responsibilities:
  • - Working within our main Wodonga showroom to deliver exceptional sales to our customers.
  • - Develop and maintain a thorough knowledge of our new vehicles and actively participate in continuous learning.
  • - Proactively assisting customers with their goals and driving loyalty to the business through sustained customer relationships.
  • Key Achievements:
  • - Building upon existing customer service skill to continue to enhance my customers experience and the experience of the overall organisation.
  • - Acquired invaluable sales experience through the day-to-day duties of the role and in conjunction with the undertaken certificate.
  • - Continued to solidify my customer service experience by interacting with a diverse and broad range of people.

Team Member

Bunnings Warehouse
07.2021 - 12.2021
  • Key Responsibilities:
  • - Serving customers at the Point of Sale.
  • - Giving assistance to customers in giving information about products and assisting them to purchase it.
  • - Distributing stock onto the shelves.
  • - Taking customer phone calls and developing customer dispute resolution skills.
  • Key Achievements:
  • - Consolidated on my knowledge in customer service.
  • - Learnt more in depth how to deal with customers of all kinds, including irate customers.
  • - Learnt how to function better in a team, learning the importance of communication and efficiency.

Crew Member

KFC
05.2019 - 07.2021
  • Key Responsibilities:
  • - Ensuring correct food handling and preparation practices were adhered to.
  • - Cooking and preparing food for customers.
  • - Engaging with customers by taking orders, resolving disputes and complaints and ensuring a prompt and pleasant experience.
  • Key Achievements:
  • - Learnt how to safely prepare and cook food. In doing this, learnt how to be efficient and prepared.
  • - Built foundations on customer service, how to ensure a smooth and pleasant customer experience.
  • - Built strategies to cope and resolve complaints and disputes made by customers.

Education

Certificate III - Automotive Sales

MAS National Training
01.2024

Year 12 - undefined

Catholic College Wodonga
01.2021

Skills

  • Team Worker: Proven ability to work as part of a team demonstrated by participating in team sports such as soccer, undertaking group tasks at school such as the Rite Journey and volunteering in community programs such as Carevan Foundation
  • Responsible: Trusted by colleagues to undertake autonomous duties and ensure the smooth flow of business and staff welfare Management reports provide evidence of a mature attitude to work and of being responsible by handing in assigned tasks on time
  • Organisational Skills: Balancing sport, volunteering and school studies demonstrates my capacity to be organised Strong school grades show good organisation and dedication
  • Interpersonal: Ongoing development of personal skills through my management position Skill development in attributes such as self-reflection, team work, communication, problem solving, empathy for others, and community awareness

Languages

English
Native or Bilingual
Nepali
Native or Bilingual

Timeline

Sales Associate

Wodonga Prestige
04.2024 - 08.2024

Sales Associate

Wodonga Car World
01.2022 - 04.2024

Team Member

Bunnings Warehouse
07.2021 - 12.2021

Crew Member

KFC
05.2019 - 07.2021

Certificate III - Automotive Sales

MAS National Training

Year 12 - undefined

Catholic College Wodonga

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Bijaya Koirala