BIJIL KURIAKOSE

. Accurate and efficient data entry.

. Patient registration.

. Medical records management.

. Data validation and verification.

. Data analysis and reporting.

. Maintaining patient confidentiality

. Providing customer service.

. Updating and maintaining databases.

. Generating labels and reports.

. Collaborating with other departments.

• Assist the customer at the Counter, Phones and Email with their queries, and provide them with resolution effectively
• Prepare and provide customers with accurate quotations for the work to be performed
• Solving customer Issues, placing orders and suggesting other options to fit a need
• Achieving monthly sales target and maximise the sale
• Processing the Purchase Order for International Purchases
• Maintain records of purchases and sales data
• Organise stock and maintain inventory
• Receive, unload and place incoming inventory items appropriately

• Produced weekly reports on key performance indicators related to marketing initiatives.
• Managed relationships with external advertising agencies and vendors.
• Monitored competitor activity and prepared detailed reports on performance metrics.
• Analyzed customer feedback to improve the quality of products and services.
• Maintained an up-to-date database of customers' contact information.
• Planned and organized public relations and promotional events.
• Supervised creation of marketing materials and collateral.
• Establishing and maintaining relationships with buyers, wholesaler’s, and retailers.
• Negotiating pricing, delivery schedules, and terms of trade.
• Creating and implementing marketing strategies to promote the products.

. Accurate and efficient data entry.

. Patient registration.

. Medical records management.

. Data validation and verification.

. Data analysis and reporting.

. Maintaining patient confidentiality

. Providing customer service.

. Updating and maintaining databases.

. Generating labels and reports.

. Collaborating with other departments.

• Coordinated with logistics teams to ensure timely delivery of products to customers.
• Reset store displays for special events and seasonal merchandise changes.
• Produced sales documents, finalized deals and filed records.
• Maximized sales by keeping areas tidy, fully stocked and correctly priced.
• Resolved customer complaints promptly and efficiently.
• Developed key customer relationships to increase sales.
• Analyzed customer feedback to identify areas of improvement in product offerings.
• Assisted with customer requests and answered questions to improve satisfaction.