Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bijoy Ghimire

Berowra,NSW

Summary

Highly proficient in building lasting relationships with key decision makers, clients , and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Stone Real Estate
04.2024 - Current
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Providing First Class customer service towards buyers and vendors
  • Generating leads by doorknocking, letterbox dropping and cold calling
  • Conducting Open Homes and Private Inspection
  • Presenting offers to Vendors for consideration.
  • Conducted weekly open houses and provided a detailed vendor report to the owner
  • Conducted appriasals on properties, ensuring precision by utilising knowledge of local markets.

Customer Service Centre

Quail Direct
01.2023 - Current
  • Dealing with customer complaints over the phone and ensuring that I resolve their issue in a best possible action
  • My responsibility involves data entry, specifically processing customer orders, ensuring accurate shipping information, and charging the correct amount for their purchases
  • Notifying my supervisor of any issues that may arise, including database malfunctions, computer crashes, and errors in data entry
  • My responsibility involves managing returned items from customers, determining their suitability for resale, and neatly packaging them if deemed appropriate
  • Addressing customer inquiries through various channels, including in-person, email, and phone, covering topics such as product details, usage, and the services we provide
  • Maintaining a deep understanding of the products or services offered by the online retail shop to effectively answer customer questions and provide recommendations
  • Managed time efficiently in order to complete all tasks within deadlines.

Sales Agent

Communicomm
11.2022 - 02.2023
  • Travelled to popular shopping malls in Sydney, promoting and selling raffle tickets to help fund veterans who are struggling to live in mainstream society whist trying to negotiate with people to make a purchase
  • Regularly engaged with individuals from diverse cultural backgrounds, requiring adaptability to discern and tailor persuasive approaches based on the specific audience
  • Delivering exemplary communication skills to fulfill the legal payment requirements
  • Maintaining sales records, reports, and documentation of customer interactions, sales transactions, and follow-up activities
  • Contributed to event marketing, sales and brand promotion.

Crew Trainer

Gordon Mcdonald’s
08.2020 - 11.2022
  • Ensuring that the customer’s food is presented neatly and given to customer as fast as possible
  • Ensuring that whilst working on a fast paced environment that my customer service is first class throughout the whole day
  • Maintained current knowledge of all team position requirements.
  • Displaying leadership qualities by allocating different staff members to different areas in the kitchen to maximise the productivity rate
  • Mentored junior employees to improve performance, food safety, and customer service.

Education

Certificate IV - Entrepreneurship And New Business

Tafe Meadowbank
NSW

Skills

  • Prospecting techniques
  • Lead follow up
  • Database management
  • Customer service
  • Time management
  • Problem-solving
  • Multitasking

Certification

  • Certificate IV in Entrepreneurship and New Business
  • Certificate of Registration

Languages

English
Nepali

Timeline

Sales Associate

Stone Real Estate
04.2024 - Current

Customer Service Centre

Quail Direct
01.2023 - Current

Sales Agent

Communicomm
11.2022 - 02.2023

Crew Trainer

Gordon Mcdonald’s
08.2020 - 11.2022

Certificate IV - Entrepreneurship And New Business

Tafe Meadowbank

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Bijoy Ghimire