Bikais Mohamed
Tarneit,Australia
Summary
Experienced Disability Support Worker with 15 years of hands-on experience providing high-quality, person-centred support to people with diverse disabilities. Skilled in personal care, community access, behaviour support, and developing independent-living skills. Known for building strong, trusting relationships with participants and delivering consistent, safe, and compassionat
Overview
15
15
years of professional experience
5
5
Certification
Work History
Pharmacy Assistant (part time work)
Glenden Village Pharmacy
- Providing excellent customer service
- Approaching and greeting customers
- Assisting customers with their enquiries
- Tidying shelves
- Stocking and merchandising products
- Packing
Community support worker
TR7 Health care
- T +08 92181410
Pharmacy Assistant
Glenden Village Pharmacy
- Part-time
Checkout Operator
Food town
01.2005
- Part-time
Casual Staff
Taylor’s Linen Hire
01.2004
- Part-time
Disability Support Worker
Able Australia
08.2022 - 12.2025
Disability Support Worker
Melbourne City Mission
02.2013 - 11.2022
- PH= 03 94879200
Disability support worker + Age care
Randstad
05.2011 - 06.2015
- Phone 1300362190
- Randstad Perth Level 7, 220 st Georges terrace Perth WA 6000
- T +61 8 93201634
Health care assistants
Spectrum Care Trust Board
01.2008 - 04.2011
- Phone# 09 6343790
Disability Support Worker
Spectrum Care
02.2007 - 2010
. Personal care and Daily living
. Community access and social support
. Domestic assistance
. Medication administrating
. Documentation and reporting
. Behaviour support
Education
Certificate 4 in disability - undefined
J.T.I Job Training Institute
Sunshine, VIC01.2012
Health Care Assistance level 2 - undefined
Corporate Academy Group (C.A.G)
01.2007
Pharmacy Unit Standards - Pharmacy studies
Open Polytechnic of New Zealand
Wellington01.2005
Secondary Education - undefined
Kelston Girls College
Kelston01.2005
Skills
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Assisted customers in a frontline role at Food Town in Kelston Developed customer service skills through part-time position as pharmacy assistant at Glenden Village Pharmacy
- Assisted customers with product selection and inquiries Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective communication and teamwork
- Acquired extensive retail experience as a pharmacy assistant
- Executed cash handling procedures for credit card and EFTPOS transactions
- Facilitated effective communication strategies to enhance team collaboration
- Demonstrated proficiency in written and verbal communication to facilitate effective collaboration
- Demonstrated proficiency in effective communication with customers and staff in workplace environments
- Assisted in communication with clients in English, Somali, and Swahili Supported team members in understanding diverse language needs Facilitated language translation for effective collaboration
- Optimized scheduling and prioritization of tasks to enhance productivity
- Assisted teams in understanding project requirements and objectives Supported colleagues in identifying key tasks and responsibilities Contributed to the development of effective communication strategies
- Ensured timely arrival and adherence to work schedule
- Organized and prioritized tasks to enhance workflow efficiency
- Organized and prioritized daily tasks to enhance productivity
- Optimized workflow efficiency to sustain high productivity in a fast-paced work environment
- Ensured timely completion of projects to meet established deadlines
- Executed tasks autonomously, demonstrating self-motivation and accountability
- Facilitated team collaboration to enhance project outcomes
- Demonstrated adaptability across diverse team cultures in multiple workplace environments
- Facilitated collaboration by proactively assisting colleagues with work processes
- Executed precise adherence to established instructions and protocols
- Fostered collaborative team dynamics to enhance project outcomes
- Operated and maintained computer systems to ensure optimal performance
- Demonstrated proficiency in computer systems and expertise in MS Office applications
Languages
English
Somali
Swahili
Leisure Interests
Basketball, Netball, Tennis, Reading, Computing, Hiking
Certification
Certificate 4 disability
Medication training
Manual handling
First aid and CPR
Peg feeding
PERSONAL DATA
- Residency Status
- Australia citizens
- Driver's Licence
- I have Australian full licence and can drive manual, Automatic
- Transport
- I have reliable transport, my own car
Timeline
Disability Support Worker
Able Australia
08.2022 - 12.2025
Disability Support Worker
Melbourne City Mission
02.2013 - 11.2022
Disability support worker + Age care
Randstad
05.2011 - 06.2015
Health care assistants
Spectrum Care Trust Board
01.2008 - 04.2011
Disability Support Worker
Spectrum Care
02.2007 - 2010
Checkout Operator
Food town
01.2005
Casual Staff
Taylor’s Linen Hire
01.2004
Certificate 4 in disability - undefined
J.T.I Job Training Institute
Health Care Assistance level 2 - undefined
Corporate Academy Group (C.A.G)
Pharmacy Unit Standards - Pharmacy studies
Open Polytechnic of New Zealand
Secondary Education - undefined
Kelston Girls College
Pharmacy Assistant (part time work)
Glenden Village Pharmacy
Community support worker
TR7 Health care
Pharmacy Assistant
Glenden Village Pharmacy