Bikash Prasad Panta
Wheeler Heights
Summary
Experienced operations professional dedicated to improving business performance. Skilled in developing and implementing process improvements and fostering a collaborative environment to achieve organizational goals. Reliable team player focused on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
3
3
years of professional experience
Work History
Operations Manager
St. George Food Distribution Company Pvt. Ltd.
03.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Implemented quality control systems to boost overall product consistency and reliability.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Delivery Driver
Linfox
06.2021 - 03.2023
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
Delivery Driver
String Bean’s Produce
09.2018 - 05.2020
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Floor Associate
Bagnato Pty Ltd
01.2015 - 08.2018
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Assisted in the daily restocking of produce items, guaranteeing fresh and high-quality products at all times.
Store manager
Jay Bimal Store
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Graduate Diploma of Chartered Accountant - Accounting And Finance
Chartered Accountants Australia And New Zealand
Sydney, NSW12-2027
BBA - Business Administration
Tribhuvan University
Kathmandu, Nepal03-2009
Master of Professional Accounting/ MBA - Accounting And Business Administration
Holmes Institute
Sydney, NSW12-2019
Skills
- Workflow efficiency oversight
- Reflective thinking
- Inspiring team engagement
- Proficient in delegating responsibilities
- Collaborative team management
- Critical thinking and resolution
- Customer engagement
- Proficient in computer applications
Languages
English
Full Professional
Hindi
Professional Working
Nepali
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Company audit and financial statements
Playing cricket
Timeline
Operations Manager
St. George Food Distribution Company Pvt. Ltd.
03.2023 - Current
Delivery Driver
Linfox
06.2021 - 03.2023
Delivery Driver
String Bean’s Produce
09.2018 - 05.2020
Floor Associate
Bagnato Pty Ltd
01.2015 - 08.2018
Store manager
Jay Bimal Store
Graduate Diploma of Chartered Accountant - Accounting And Finance
Chartered Accountants Australia And New Zealand
BBA - Business Administration
Tribhuvan University
Master of Professional Accounting/ MBA - Accounting And Business Administration
Holmes Institute
Key Areas Of Ability
- Communication skills with depth of cultural awareness.
- Familiar with Microsoft word and excel.
- Enthusiastic, knowledge – hungry learner and committed to excellence in my work.
- Highly motivated self -starter who takes initiative with minimal supervision.
- Conscientious go-getter who is highly organized, dedicated and committed to professionalism.
- Resourceful team player.
- Productive employee with solid work ethic who expert optimal effort in successfully completing tasks.
- Able to perform on fast paced work environment.
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