Biki Gurung
15 Township Road Marion,SA
Summary
Results-Driven Restaurant Manager with solid experience at Fresh Chulo Nepalese Restaurant, with success in team management and operational optimization. Successfully increased guest satisfaction by efficient problem-solving and created effective marketing initiatives, resulting in customer engagement. Experienced in inventory management and staff development, creating an enthusiastic and high-performance team.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Fresh Chulo Nepalese Restaurant
02.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Supervise both kitchen staff and waitstaff, providing necessary feedback
- Carefully interviewed, selected, trained, and supervised staff.
- Organize and take stock of restaurant supplies
- Write daily budget reports on both revenue and costs
- Ensuring guest satisfaction, handling complaints, and maintaining a positive dining experience.
- Developing and implementing marketing strategies to attract customers.
Education
Bachelors in Hotel Management - Hotel Management
Nepal Tourism And Hotel Management College
02-2020
Skills
- Team management and strong leadership
- Inventory control and record keeping
- Strong customer service skills
- Operation management
- Good communication skills with staff
- Training and Development
- Marketing Strategy
- Problem-Solving
Timeline
Restaurant Manager
Fresh Chulo Nepalese Restaurant
02.2023 - Current
Bachelors in Hotel Management - Hotel Management
Nepal Tourism And Hotel Management College
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