Bikram Basnet
Sydney
Summary
Dedicated professional with a proven track record at Global Hospitality Solution, excelling in customer service and teamwork. Demonstrated initiative and reliability by enhancing guest satisfaction through prompt responses and efficient room preparations. Skilled in operating cleaning equipment, ensuring a pristine environment while effectively managing multiple tasks under pressure.
Overview
1
1
year of professional experience
Work History
House Man
Global Hospitality Solution
01.2025 - Current
- Collaborated with housekeeping staff to ensure timely completion of room preparations.
- Responded promptly to guest requests, enhancing satisfaction and service quality.
- Conducted regular inspections of public areas to uphold cleanliness standards and address issues promptly.
- Reported found guest articles and merchandise damage to managers on duty.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
Cleaner
08.2024 - 12.2024
- Maintained cleanliness and organization in assigned areas to ensure a safe environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, to enhance efficiency.
- Followed safety protocols while handling cleaning chemicals and tools to prevent hazards.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
Education
High School Diploma -
Shree Amarsingh Higher Secondary School
POkhara NepalBachelor's of Information Technology - IT
Kent Institute
10 Barrack Street, Sydney, NSW 200007-2027
Skills
- Initiative-taking
- Reliability and punctuality
- Time management
- Multitasking and prioritizing
- Customer service
- Teamwork
Timeline
House Man
Global Hospitality Solution
01.2025 - Current
Cleaner
08.2024 - 12.2024
High School Diploma -
Shree Amarsingh Higher Secondary School
Bachelor's of Information Technology - IT
Kent Institute
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