Bikram Dangol
Grovedale,Australia
Summary
Dedicated Personal Care Assistant with years of experience providing compassionate support to individuals with diverse needs. Skilled in assisting with daily activities and personal hygiene. Committed to ensuring client well-being and promoting independence. Seeking to leverage expertise in a challenging role to make a positive impact within a dynamic healthcare environment.
Overview
7
7
years of professional experience
Work History
Disability support worker
I-Help Disability Services
LARA, AUSTRALIA
05.2024 - Current
- Implemented individualized care plans for clients with disabilities, focusing on promoting independence and improving quality of life
- Collaborated with multidisciplinary team to assess client needs, develop goals, and monitor progress towards achieving desired outcomes
- Provided emotional support and counseling to clients and their families, helping them navigate the challenges of living with a disability
- Assisted clients with daily activities, including personal hygiene, meal preparation, medication management, and transportation, to ensure their safety and well-being
- Problem solves behaviors of concerns with staff
- Assisted clients with daily living activities, such as personal hygiene, meal preparation, and medication management
- Developed individualized care plans in collaboration with healthcare professionals to meet the specific needs of each client
- Facilitated social and recreational activities to promote independence and enhance clients' overall well-being
- Monitored and documented clients' progress and behavior, adjusting care plans as needed to ensure optimal care and support.
Personal Care Assistant
Estia health
Grovedale, VIC
02.2024 - Current
- Support residents to live the life they choose allowing them to exercise choice and independence
- Assist the resident in one-on-one activities that support their well-being inclusive of hobbies and interests that are aligned to the care plan
- Contributes to the physical, emotional and lifestyle needs and wants of the residents, through assessment and observation
- Works within an established and agreed framework to deliver a range of personal care tasks, including, but not limited to, daily hygiene, for example, showering, shaving, dressing, mouth and eye care, and continence management.
- Assist residents who require assistance with mobility as per care plan
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Collaborated with interdisciplinary team members regarding plan of care for each client.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Personal care assistant( PCA)
Resthaven Inc
MOUNT GAMBIER, AUSTRALIA
03.2023 - Current
- Provided personalized care and support to individuals with disabilities, including assistance with bathing, dressing, and medication administration
- Implemented and monitored personalized care plans, prioritizing the safety and well-being of clients
- Cultivated a comfortable and supportive environment for clients and their families, fostering positive relationships
- Collaborated with a multidisciplinary team of healthcare professionals and social workers to ensure comprehensive care and support for clients.
Disability support worker
Serene Country Living
MOUNT GAMBIER, AUSTRALIA
10.2023 - 02.2024
- Direct support provision, including cooking, budgeting, shopping, personal hygiene, managing behaviors of concern, and supports to access the community
- Crisis management
- Medication management
- Support planning (with the participant and other support networks)
- Completing paperwork and administrative responsibilities
- Developing participant capacity and resilience
- Provided personalized care and support to clients with mental health conditions, assisting in daily living activities such as cooking, cleaning, and personal hygiene
- Developed and implemented individualized care plans, collaborating with healthcare professionals and family members to ensure the best quality of life for clients
- Facilitated therapeutic activities and social interactions, fostering a supportive and inclusive environment for clients to enhance their emotional well-being
- Responded promptly to crisis situations, utilizing effective communication and problem-solving skills to de-escalate conflicts and ensure the safety of clients and staff.
PCA
Boandik Inc
MOUNT GAMBIER, AUSTRALIA
09.2021 - 02.2024
- Provided personalized care and assistance to patients, ensuring their physical and emotional well-being through daily activities such as bathing, dressing, and grooming
- Monitored and recorded patients' vital signs, including blood pressure, heart rate, and temperature, promptly reporting any abnormalities to the healthcare team for further evaluation
- Administered medications and treatments as prescribed by healthcare professionals, following proper protocols and maintaining accurate documentation to ensure patient safety and medication adherence
- Collaborated with interdisciplinary teams, including nurses and therapists, to develop and implement individualized care plans, fostering a patient-centered approach and promoting effective communication for optimal patient outcomes.
PCA
Brotherhood of St. Laurence
CLIFTON HILL, AUSTRALIA
01.2021 - 10.2021
- Provided personalized care and support to patients, ensuring their physical and emotional well-being through daily activities such as bathing, dressing, and grooming
- Monitored and recorded patients' vital signs, including blood pressure, heart rate, and temperature, promptly reporting any abnormalities to the healthcare team for further evaluation
- Administered medications and treatments as prescribed by healthcare professionals, following proper protocols and maintaining accurate documentation to ensure patient safety and medication adherence
- Collaborated with interdisciplinary teams, including nurses and therapists, to develop and implement individualized care plans, fostering a patient-centered approach and promoting effective communication for optimal patient outcomes.
PCA Placement
Hawthorn Victoria Gardens( Disability services and support Organization
HAWTHORN, AUSTRALIA
10.2020 - 11.2020
- Provided personalized care and support to patients, ensuring their physical and emotional well-being through daily activities such as bathing, dressing, and grooming
- Monitored and recorded patients' vital signs, including blood pressure, heart rate, and temperature, promptly reporting any abnormalities to the healthcare team for further evaluation
- Administered medications and treatments as prescribed by healthcare professionals, following proper protocols and maintaining accurate documentation to ensure patient safety and medication adherence
- Collaborated with interdisciplinary teams, including nurses and therapists, to develop and implement individualized care plans, fostering a patient-centered approach and promoting effective communication for optimal patient outcomes.
PCA
Advent care Whitehorse
NUNAWADING, AUSTRALIA
11.2020 - 03.2020
- Provided personalized care and support to patients, ensuring their physical and emotional well-being through daily activities such as bathing, dressing, and grooming
- Monitored and recorded patients' vital signs, including blood pressure, heart rate, and temperature, promptly reporting any abnormalities to the healthcare team for further evaluation
- Administered medications and treatments as prescribed by healthcare professionals, following proper protocols and maintaining accurate documentation to ensure patient safety and medication adherence
- Collaborated with interdisciplinary teams, including nurses and therapists, to develop and implement individualized care plans, fostering a patient-centered approach and promoting effective communication for optimal patient outcomes.
Bank Intern
Nepal Investment Bank
LALITPUR, NEPAL
07.2017 - 09.2017
- Worked under the supervision of business services division management to collect, understand, process, verify, and report accounting related information to vertical head
- Provided professional analytical and management support through assigned work assignments
- Answered phone inquiries, directed calls, and provided comprehensive company information
- Oversaw mail deliveries, packages, and couriers
- Performed various clerical duties such as taking memos, maintaining files, and organizing documents
- Handled photocopying, faxing, and other administrative tasks
- Assisted clients with inquiries and provided brief information on bank accounts, helping them complete account opening forms
- Assisted senior bankers in conducting financial analysis and market research to identify potential investment opportunities, resulting in successful high-value transactions
- Collaborated with cross-functional teams to develop and implement effective risk management strategies, leading to a 20% reduction in non-performing loans within the assigned portfolio
- Prepared detailed client presentations and reports utilizing strong analytical skills and data visualization techniques to effectively communicate investment recommendations to senior management
- Supported the relationship management team by conducting regular client portfolio reviews, identifying areas of improvement, and offering tailored financial solutions to enhance client satisfaction and retention.
Team Leader
I-Help Disability Services
- Led a team of Support Workers to deliver high standard of person-centred care
- Supervised and provided role modelling to ensure effective collaboration within the team
- Supported Operations Manager in managing underperformance
- Attended and participated in regular team meetings
- Facilitated induction and workforce maintenance to meet standards
- Liaised with team for smooth transition of new participants
- Mentored and led effective practice for staff working with clients and provided support to families and carers
- Ensured active support for participants to promote choice, control, and independence
- Implemented a planned approach for professional development and identified skills gaps within the team
- Maintained accurate and up to date documentation including Individual Support Plans, End of Plan Reports, and Risk Assessments
- Engaged in continuous improvement initiatives
- Upheld confidentiality of customer information per policies and procedures
- Provided ongoing reporting to Senior Management
- Assisted clients with daily living activities and facilitated access to community activities and programs
- Supported clients in setting and achieving NDIS goals, including skill development, employment, and independent living
- Enforced a safe and healthy work environment for the team.
Team Leader/ Shift care Coordinator
Serene Country Living
- Overall leadership and management of our SIL and Respite houses
- Complete all paperwork, (i.e., medication re-orders and assisting RNIC/ EN , transportation, visitor logs etc)
- Understanding the client needs to match appropriate skilled staff to clients; to deliver services in line with their care plan
- Supervision of support workers on a regular basis
- Maintain and build relationships with existing Participants and key referrers such as Support Coordinators, Plan Managers, and Allied Health Professionals
- Supporting Participants, their families, and carers to understand and access the business' services and policies
- Nurturing a network of connections across the disability and community care sector
- Develop and Maintain Operational Administrative Systems, Procedures and Processes to Support Effective Management of all areas of Service Delivery
- Reporting incidents immediately in line with the NDIS Incident reporting by using Shift care and ABC
- Management of accommodation budget and expenditure.
Manager/ Store operator
Suja Collection( Fashion wears)
LALITPUR, NEPAL
- Advised and served customers with proper greetings
- Processed payments
- Assisted customers in finding what they need
- Ensured well-maintained stock levels
- Promoted store cards and special offers
- Provided customers with information on pricing and product availability
- Arranged window displays
- Ensured high levels of customer satisfaction through excellent sales service
- Maintained outstanding store condition and visual merchandising standards
- Maintained total sales and profit account on a daily basis to meet monthly sales targets
- Ordered required goods from India and managed all transactions and costs involved during shipping.
Education
Diploma - Community Services/ Case Management
Business And Leadership Academy
Blacktown, NSW07-2024
Individual Support | Certificate III -
Einstein college
MELBOURNE, AUSTRALIA11.2020
Masters of Professional Accounting(MPA) and Masters of Business Administration(MBA) -
Homes institute
MELBOURNE, AUSTRALIA11.2020
HR, Finance, Accounting, Marketing | Bachelor Degree in Business Study -
Caspian Valley College
LALITPUR, NEPAL11.2017
Skills
- Care plan implementation
- Medication Management
- Compassionate patient care
- Medication Administration
- Behavior Management
- Personal Hygiene Assistance
- Emotional Support
- Direct Patient Care
- First-aid and CPR
- Adaptable under pressure
Timeline
Disability support worker
I-Help Disability Services
05.2024 - Current
Personal Care Assistant
Estia health
02.2024 - Current
Disability support worker
Serene Country Living
10.2023 - 02.2024
Personal care assistant( PCA)
Resthaven Inc
03.2023 - Current
PCA
Boandik Inc
09.2021 - 02.2024
PCA
Brotherhood of St. Laurence
01.2021 - 10.2021
PCA
Advent care Whitehorse
11.2020 - 03.2020
PCA Placement
Hawthorn Victoria Gardens( Disability services and support Organization
10.2020 - 11.2020
Bank Intern
Nepal Investment Bank
07.2017 - 09.2017
Team Leader
I-Help Disability Services
Team Leader/ Shift care Coordinator
Serene Country Living
Manager/ Store operator
Suja Collection( Fashion wears)
Diploma - Community Services/ Case Management
Business And Leadership Academy
Individual Support | Certificate III -
Einstein college
Masters of Professional Accounting(MPA) and Masters of Business Administration(MBA) -
Homes institute
HR, Finance, Accounting, Marketing | Bachelor Degree in Business Study -
Caspian Valley College
Personal Information
Date of Birth: 10/21/94
Hobbies and Interests
- Exploring distant lands
- Getting lost in a good book
- Capturing moments
- Feeling the music
- Travel World
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