Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bikramjit Singh

Queens Park,wa

Summary

Dynamic and results-driven professional with extensive experience at QUBE LOGISTICS and MSS SECURITY. Proven expertise in customer service and safety compliance, adept at resolving conflicts and maintaining accurate records. Recognized for exceptional problem-solving skills and defensive driving techniques, ensuring secure and efficient operations in high-pressure environments. Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism. Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Truck Driver

QUBE LOGISTICS
Perth, WA
10.2022 - Current
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Managed personal driving time according to Hours of Service regulations.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

REVEUNE PROTECTION OFFICER

MSS SECURITY
Perth, WA
03.2019 - 08.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints promptly and efficiently.
  • Checked tickets for accuracy and validity, ensuring that passengers were travelling with valid tickets.
  • Responded to customer inquiries and provided information regarding ticket prices, times, routes, and other related services.
  • Greeted passengers in a professional manner while providing excellent customer service.
  • Resolved conflicts between passengers when necessary in a calm and diplomatic fashion.

Security Officer

BAAZ SECURITY
Perth, WA
03.2018 - 02.2019
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Observed patrons and customers to quickly address security situations.

Education

Some College (No Degree) - DIPLOMA OF BUSSINESS MANAGEMENT

TCWA
Perth, WA

Skills

  • Customer service
  • Safety compliance
  • Conflict resolution
  • Report writing
  • Problem solving
  • Defensive driving techniques
  • Emergency response
  • Basic computer literacy
  • Physical stamina and strength
  • Accurate record keeping

Certification

  • First aid certificate
  • WA driving license C MC-B
  • Security license

Timeline

Truck Driver

QUBE LOGISTICS
10.2022 - Current

REVEUNE PROTECTION OFFICER

MSS SECURITY
03.2019 - 08.2022

Security Officer

BAAZ SECURITY
03.2018 - 02.2019

Some College (No Degree) - DIPLOMA OF BUSSINESS MANAGEMENT

TCWA
Bikramjit Singh