Bikrant Giri
Wagaman,NT Australia
Summary
Hard-working, conscientious, and detail-oriented professional with a strong commitment to quality in all aspects of service. Known for exceptional teamwork skills and the ability to work independently, handling tasks with efficiency and a positive attitude.Brings a customer-focused approach and a willingness to take on challenges, delivering excellence in guest experience and operational efficiency.
Professional communicator with expertise in managing high volumes of calls and ensuring customer satisfaction. Recognized for strong team collaboration and adaptability to changing priorities. Effective in interpersonal communication and problem-solving, consistently meeting team targets.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CAFLER CLOTHNG BRAND
Organization
11.2024 - Current
- Responded to customer requests for products, services, and company information.
Barista
Himalayan Java Coffee
01.2019 - 01.2023
- Coffee Knowledge: Extensive understanding of coffee varieties, brewing techniques, and flavor profiles
- Skilled in creating a variety of beverages while educating customers on different options
- Customer Service: Delivered high-quality service in a fast-paced environment, adept at reading customer preferences and tailoring experiences to meet individual needs
- Kitchen and Food Prep Knowledge: Familiar with basic kitchen operations, food safety, and cleanliness standards, ensuring an organized and sanitary workspace
- Stock Handling and Merchandising: Managed stock levels and maintained product displays, contributing to an appealing store presentation and efficient workflow
- Cleaning and Maintenance: Performed regular cleaning of designated facility areas, including dusting, sweeping, vacuuming, and sanitizing, as well as handling cleaning chemicals safely and effectively
Education
Bachelor's - Humanitarian Aid and Development
Charles Darwin University
01.2027
Business Studies - Management Stream
Siddhartha Boarding Secondary School
01.2023
Skills
- Highly Organized
- Exceptional Communication
- Customer Service Excellence
- Adaptable and Team-Oriented
- Flexible and Reliable
- Strong Work Ethic
- Personal Presentation
- Self-Starter and Team Player
- Language proficiency
- Problem-solving skills
- Customer communications
- Teamwork
- Positive attitude
- Problem-solving
- Customer service
References
- Binay Koirala, Patrolling Security, Wilson Security, 0410 171 618
- Basant Dahal, Chef, Pee Wee's at the Point, 0403 616 710
- Bardan G C, Chef, Pee Wee's at the Point, 0406 390 617
Certification
- [Responsible Service of alcohol (RSA)] [Hospitality NT] [2024]
Timeline
CAFLER CLOTHNG BRAND
Organization
11.2024 - Current
Barista
Himalayan Java Coffee
01.2019 - 01.2023
Business Studies - Management Stream
Siddhartha Boarding Secondary School
Bachelor's - Humanitarian Aid and Development
Charles Darwin University
Similar Profiles
Lyndsey GonzalezLyndsey Gonzalez
Barista at OrganizationBarista at Organization
Jasmin GurungJasmin Gurung
Pet Sitter at OrganizationPet Sitter at Organization
Cynthia Precia LubisiCynthia Precia Lubisi
Mentor Teacher at OrganizationMentor Teacher at Organization
Mamadou BarryMamadou Barry
Volunteer at OrganizationVolunteer at Organization
Prapasri PhosriPrapasri Phosri
Hospitality Worker at Khao Neow Thai Street FoodHospitality Worker at Khao Neow Thai Street Food