Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bilal Arshad

Canberra,ACT

Summary

With over 4 years of experience as a Project Officer and Business Analyst, I possess extensive experience in business analysis, project management, stakeholder engagement and change management. Having developed an excellent reputation of accomplishment for working with high-performing teams to deliver strong outcomes, I have a proven track record of identifying and delivering on project objectives. My exceptionally creative, collaborative, and innovative approaches have enabled me to assist in creating successful and sustainable digital solutions that maximise opportunities. Possessing a focus that is both strategic and analytical, I offer the advantage of being able to identify, implement and deliver quality outcomes to suit organizational and project objectives.

Overview

6
6
years of professional experience

Work History

Project Coordinator

Jamoom Pharmaceuticals Co.
06.2015 - 09.2018
  • Proficient in working with senior stakeholders in defining the outcome for initiatives including development of Problem and Outcome statements.
  • Demonstrated ability to analyze client requirements and collaborate with technical specialists and SMEs to develop fit-for-purpose solutions to business problems.
  • Elicit and document user stories to capture high level business requirements.
  • Provide BA support and guidance to the development team.
  • Engage with stakeholders to identify gaps and opportunities.
  • Work with stakeholders to gather and document requirements and develop systemic solutions to improve productivity and efficiency in project and BAU environments.
  • Organize, attend, and participate in stakeholder meetings.
  • Document and follow up on important actions and decisions from meetings.
  • Assign tasks to internal teams and assist with schedule management.
  • Maintain comprehensive project documentation, plans, registers, logs, and reports.
  • Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
  • Identify, analyze, record, prioritize, mitigate, and communicate project risks.
  • Communicate with key stakeholders and coordinate working groups, committees and consultations to facilitate exchange of information and support project completion in line with project plans.

Project Officer

SWITCH COMMUNICATIONS
01.2013 - 05.2015
  • Demonstrated high level project management skills, including the ability to develop and review project plans, together with the capacity to balance competing priorities, maintain attention to detail and manage expectations.
  • High proficiency in developing conceptual and detailed application designs and functional specifications.
  • Consult and liaise extensively with stakeholders and developers to clarify and document business requirements and make recommendations on enhancement to existing system, processes and solutions adhering to the objectives.
  • Conduct gap analysis and process mapping to ensure the business requirements are met and provide alterative solutions and recommendations to improve functionality.
  • Maintain a Risk Register and conduct Impact Analysis for the documented revisions.
  • Produce Progress and Status Reports for the Stakeholders.
  • Contribute positively with timely and insightful analysis for better project outcome

Education

Business Analysis Foundation -

RMIT
11-2023

Master of Professional Studies -

Western Sydney University
Sydney,NSW
12-2020

Bachelor of Business Administration -

Preston University
09-2012

Skills

  • Project Coordination
  • Performance Monitoring
  • Project Lifecycle
  • Project Tracking
  • Data Analysis

SOFTWARE SKILL :

  • Microsoft Office Suite-Outlook,Project,Excel,Word,Power Point,Visio
  • AZURE DEVOPS
  • MIRRO
  • VISIO

Timeline

Project Coordinator

Jamoom Pharmaceuticals Co.
06.2015 - 09.2018

Project Officer

SWITCH COMMUNICATIONS
01.2013 - 05.2015

Business Analysis Foundation -

RMIT

Master of Professional Studies -

Western Sydney University

Bachelor of Business Administration -

Preston University

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Bilal Arshad