Bilal Kayis
Summary
Experienced with restaurant management, operational oversight, and customer service excellence. Utilizes strategic planning to enhance efficiency and drive guest satisfaction. Track record of building cohesive teams and ensuring high standards of quality and service.
Overview
8
8
years of professional experience
Work History
Restaurant Owner
Self Employed
01.2023 - 09.2024
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 6 employees.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
- Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
Demolition Laborer
Abyss Demolition
04.2021 - 01.2023
- Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
- Have my asbestos ticket
- Working at heights ticket
- Have operated excavators and bobcats and various other equipment
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Landscaping Worker
Sherlocks Fencing and Landscaping
12.2016 - 10.2021
- Performed planting, watering, mulching, and edging of lawns.
- Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Built retaining walls
- Built fences
- Built garden beds
- Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
Education
No Degree -
Runcorn State High School
Brisbane12-2015
Skills
- Menu development
- Staff Supervision
- Business Planning
- Customer Engagement
- Inventory Management
- Staff Management
- Food presentation
- Delivery Scheduling
- Online Ordering Management
- Staff hiring
- POS System Operation
- Customer Service
- Safe Food Handling
Languages
English
Turkish
Timeline
Restaurant Owner
Self Employed
01.2023 - 09.2024
Demolition Laborer
Abyss Demolition
04.2021 - 01.2023
Landscaping Worker
Sherlocks Fencing and Landscaping
12.2016 - 10.2021
No Degree -
Runcorn State High School
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