Bilal RIza Muhammed
Clayton,VIC
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient student of all business operation and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Merchandiser
Brand Influence Group
01.2024 - Current
- Implemented sales strategies to generate leads and maximize profit margins.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Developed themes, props and lighting for merchandise displays.
- Monitored and replenished display inventory and restructured according to available stock.
- Inspected merchandise for quality and arranged proper display location on floor.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Supported loss prevention initiatives by maintaining awareness of potential security risks and alerting management when needed.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Monitored store traffic and customer engagement to determine display effectiveness.
- Coordinated special events or promotions within the store environment, creating excitement around featured products or limited-time offers.
- Followed up to assess and report corrective action completion or progress.
- Assisted in the development of audit plans, identifying key areas of focus and allocating resources appropriately for maximum efficiency.
- Contributed to successful achievement of team goals by actively participating in planning meetings and sharing insights from prior experiences.
- Developed professional relationships with clients, fostering trust and open communication during audit engagements.
TEAM MEMBER (CASUAL EMPLOYMENT)
7-ELEVEN - FRANCHISE STORE
04.2022 - 07.2023
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
TEAM MEMBER (CASUAL EMPLOYMENT)
7-ELEVEN - CORPORATE STORE
11.2021 - 07.2022
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Contributed to team success by completing jobs quickly and accurately.
- Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Monitored and verified all merchandise was properly priced and labeled.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
MARKETING EXECUTIVE
USMAA YOUTH (YOUTH COMMITTEE)
08.2020 - 07.2021
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Created and managed social media campaigns to increase brand engagement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Devised content strategy to effectively engage target audiences.
DISTRIBUTION AGENT (CASUAL EMPLOYMENT)
PHARMACY 4 LESS
05.2021 - 05.2021
- Promoted marketing campaigns and promotions.
- Drove safely and legally for professional, responsible delivery services.
- Delivered orders to customers to drive full satisfaction.
- Provided dependable delivery to designated delivery locations and accommodated special delivery requests.
- Utilized GPS technology effectively to optimize navigation while delivering papers across multiple locations.
- Planned daily rounds and determined most efficient way to distribute newspapers.
- Organized and mapped efficient delivery routes to boost daily delivery numbers.
DISTRIBUTION AGENT (CASUAL EMPLOYMENT)
WIN REAL ESTATE
07.2020 - 07.2020
ENGINERING INTERN
GRAND HYATT DUBAI
06.2016 - 09.2016
- Created 3D models from 2D drawings.
- Developed, prepared and reviewed reports and studies to identify and recommend engineering solutions.
- Worked closely with engineers and assisted with testing of [Type] products.
- Effectively communicated complex concepts to non-technical stakeholders, ensuring understanding of critical elements related to engineering projects.
- Shadowed designers and engineers to learn ways to implement methodologies.
- Collaborated with senior engineers on projects and offered insight.
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Participated in quality assurance testing, identifying areas for improvement and implementing solutions as needed.
- Assisted senior engineers in drafting detailed technical reports that outlined findings from various tests conducted during product development stages.
- Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
- Prepared standard reports and documentation to communicate results to senior management.
- Assisted in developing cost-effective solutions to engineering problems.
Education
Bachelor of Business - Taxation And Finance
Monash University
Melbourne, VIC11.2023
Diploma of Business -
Monash College
Melbourne, VIC11.2019
Foundation Course - Business
Monash College
Melbourne, VIC10.2018
Bachelor of Business - Finance & Sustainability And Development
Deakin University
Melbourne, VIC11.2024
High School Diploma -
GEMS WELLINGTON INTERNATIONAL SCHOOL DUBAI
Dubai, United Arab Emirates05.2015
Skills
- MS Office Skills
- Social Media literacy
- Willingness to learn
- People Skills
- Willingness to adapt
- Resiliency
- Teamwork
- Perseverance and motivated
- Commercial awareness
- Knowledge in the technology industry
- Customer Relationship Management (CRM)
- Information gathering and analysis
- User Support
Accomplishments
- Earned "Employee of the Month" award in March 2022.
Activities
I have shown in the past on numerous occasions of strong leadership and teamwork abilities and values. In Highschool I was included in the championship winning cricket team during year 9 and as well, led my cricket team to the semifinals in year 10. While having success in my sports teams, I held many leadership roles which includes being a House Captain for my year group and during the following year I had the opportunity to be my class representative as well which helped me to understand various characteristics needed to be a responsible leader. Finally, in Highschool I was given the opportunity to be a school prefect for 3 consecutive years which helped me to have an understanding to be able to cater to a larger set of demands and responsibilities. During my time spent at Monash College, I was in charge of numerous events and activities to help the students to feel comfortable and safe on campus, we held numerous events such as, "R U Okay Day", Mental Health Day, Global Forums and various trips to Australian landmarks as well. Recently, I was given an opportunity to help out at the Monash Graduation as a Graduation Ambassador in which I had to help out with any enquiries from the visitors and I occasionally helped with the cloak room as well. While working at 7-Eleven, I have experienced the customer service and retail management side of operating a business. This experience was an opportunity for me to push my boundaries that are opposed on to myself due to my self-confidence, lack of drive when it came to conversing with potential consumers because of my stutter. I was able to implement various strategies and ideologies to help me overcome these barriers and to this day, I have enjoyed going into work knowing that I can undertake any task in front of me. While working at 7-Eleven, I have had to handle stock deliveries and stock handling for our store throughout the nigh shifts and afternoon shifts. I have had to work along workplace safety policies and protocols, in particular to COVID protocol and consumer safety protocols. I have experienced the extremes of situations in which has made me more professional going forward and character-wise. I have an handle shifts that include armed robberies, fuel drive offs that involve police reporting and working on solutions to better consumer perceptions of the store. I put myself in a challenging situation, where I volunteered to go to a store remodeling as its previous owner destroyed its brand and ostracized itself from the local community (7-11 Glen Waverley, Blackburn Road) and helped restore it's reputation to the local community and rebuild its brand image to its customers. As I have gained the confidence of my manager, he has given me more responsibility in the financial side of the franchise and I relish the opportunity, hoping for more. At the moment, I am happy with my employment, but I believe I have outgrown my role at 7-Eleven and want to pursue a opportunity to grow professionally.
Personal Information
- Age: 24
- Nationality: Sri Lankan
References
Available On Request
Sports, Technology-related activities, Learning new langauges and food cultures, Volunteer work,
Volunteering is a meaningful way to give back to the community and make a positive impact on the lives of others. There are countless opportunities for volunteer work, ranging from local community service projects to international humanitarian aid missions. Learning new languages and exploring different food cultures are both enriching experiences that broaden one's perspective and understanding of the world. Learning about the history and traditions behind different cuisines adds depth to the culinary journey. As an avid enthusiast of Football, Cricket, Rugby and many more, I devote a significant portion of my free time to honing my skills and knowledge in recreational activities. My passion for sports is built in the David v Goliath Mentality and always backing the the underdog.
Languages
Arabic
Professional Working
Japanese
Limited Working
Spanish
Limited Working
Tamil
Elementary
Korean
Elementary
Timeline
Merchandiser
Brand Influence Group
01.2024 - Current
TEAM MEMBER (CASUAL EMPLOYMENT)
7-ELEVEN - FRANCHISE STORE
04.2022 - 07.2023
TEAM MEMBER (CASUAL EMPLOYMENT)
7-ELEVEN - CORPORATE STORE
11.2021 - 07.2022
DISTRIBUTION AGENT (CASUAL EMPLOYMENT)
PHARMACY 4 LESS
05.2021 - 05.2021
MARKETING EXECUTIVE
USMAA YOUTH (YOUTH COMMITTEE)
08.2020 - 07.2021
DISTRIBUTION AGENT (CASUAL EMPLOYMENT)
WIN REAL ESTATE
07.2020 - 07.2020
ENGINERING INTERN
GRAND HYATT DUBAI
06.2016 - 09.2016
Bachelor of Business - Taxation And Finance
Monash University
Diploma of Business -
Monash College
Foundation Course - Business
Monash College
Bachelor of Business - Finance & Sustainability And Development
Deakin University
High School Diploma -
GEMS WELLINGTON INTERNATIONAL SCHOOL DUBAI
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