BILAL SHAHID
Melbourne,VIC
Summary
Business-centric People and Culture professional with MBA (HRM), CAHRI Australia, Chartered MCIPD (UK) and 15+ years of experience.
Have a peculiar interest in healthcare and pharma industry with recent Certifications from the University of California San Diego in Drug Discovery, Drug Development and Drug.
Currently working as People and Culture Operational Excellence Lead at BP Australia. Previously I have worked across HR domains in a variety of industries including Retail Electricity and renewable, Engineering and Maritime.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operational Excellence Lead - People & Culture
BP Australia
06.2023 - Current
- Played a key role in ensuring compliance with Enterprise Agreements and awards in HR and payroll systems implementation for 4000+ retail staff in Australia and New Zealand
- Partnered with Employee Relations/Industrial Relations to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Led change management efforts, ensuring smooth transition to new time & attendance, payroll and Human Capital Management systems.
- Collaborated with cross-functional teams to develop HR processes and systems training for more than 300 stores
- Evaluated HR metrics to identify trends, measure success, and make data-informed decisions about ongoing strategic priorities.
- Collaborated with business leaders to align HR objectives with strategic goals.
- Optimized workforce planning by utilizing data-driven insights for talent and location strategy.
- Liaised between multiple business divisions in a matrix organisation for knowledge transfer and alignment with global processes.
General Manager - HR Operations
GEE Energy
11.2019 - 06.2023
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
Organizational Development Manager
Qatar Foundation - Msheireb Properties
03.2010 - 07.2019
- Developed and executed comprehensive change management plans for successful company-wide initiatives in collaboration with top management consulting companies.
- Strengthened leadership capabilities within the organization by developing targeted coaching programs for managers.
- Implemented innovative performance management systems, resulting in more accurate evaluations and improved goal-setting practices.
- Managed organizational design activities through the lifecycle of the project.
- Achieved greater workforce alignment by revising job descriptions and job evaluation to accurately reflect roles and responsibilities.
- Developed high-impact succession planning strategies to ensure continuity in key leadership positions across the organization.
- Ensured compliance with industry standards by conducting regular audits of organizational practices, policies, procedures.
Auditor - Human Capital
Dubai Maritime City
01.2009 - 07.2009
- Devised and optimized human resources processes, practices and program initiatives.
- Facilitated cross-functional team collaboration, increasing overall efficiency and effectiveness of project delivery.
- Optimized workforce planning through detailed analysis of current staffing levels and future growth projections.
- Played a pivotal role in managing large-scale reorganization efforts aimed at optimizing resource allocation across various departments within the company.
- Implemented succession planning strategies to ensure continuity of leadership within key roles across the organization.
Payroll Administrator
Al Rostamani Group
12.2007 - 12.2008
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
- Completed payroll accurately and timely to meet employee expectations.
- Managed payroll data entry and processing for 4000+ employees to comply with predetermined company guidelines.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Education
Human Resources Management
Chartered Institute of Personnel & Development
United Kingdom08-2016
Human Resources Management
AHRI - Australian Human Resource Institute
Australia08-2013
MBA - Human Resource Management
Allama Iqbal Open University
Islamabad09-2006
Skills
- Strategic People & Culture Partnering
- Workday, Salesforce, ADP
- Change Management
- Organizational Design
- Stakeholder Management
- HR Analytics
Projects
- Workday, Salesforce and ADP implementation for 300+ retail stores & 4000+ retail staff [Jul 23 - Jun 24]
- Capability Development - Achieved 15% efficiency via transition from Outsourced Managed Services to In-house operations for Retail electricity services [Jul 18 - Jun 19]
- Organizational Design Optimization - Transformational with Total Cost Savings of ~AUD 19 Million [Jan 19 - Jul 19]
- Operating Model and Workforce Strategy Alignment - Transformational from Developer to Operator with Org consolidation [May 18 - Dec 18]
- Performance Management Automation (Oracle/SABA) - PM system integrated with competencies and learning requirements [Dec 16 - Dec 17]
Certification
- Drug Development Product Management from University of California San Diego
Languages
English
Full Professional
Urdu
Native or Bilingual
Interests
People Strategy, Health and wellness, Pharmacology, Energy
Timeline
Operational Excellence Lead - People & Culture
BP Australia
06.2023 - Current
General Manager - HR Operations
GEE Energy
11.2019 - 06.2023
Organizational Development Manager
Qatar Foundation - Msheireb Properties
03.2010 - 07.2019
Auditor - Human Capital
Dubai Maritime City
01.2009 - 07.2009
Payroll Administrator
Al Rostamani Group
12.2007 - 12.2008
Human Resources Management
Chartered Institute of Personnel & Development
Human Resources Management
AHRI - Australian Human Resource Institute
MBA - Human Resource Management
Allama Iqbal Open University
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