BILIV POKHREL
Campsie,Australia
Summary
Motivated and reliable healthcare support professional with over two years of hospital experience and a strong hospitality background. Skilled in infection control, hospital logistics, guest service, and modern digital tools. Seeking a CSSD Technician role to contribute to patient care, safety, and sterilisation support, while continuing professional development in the healthcare sector.
Overview
8
8
years of professional experience
Work History
Hospital Assistant Grade 2
SWSLHD, Bankstown Hospital
Sydney , NSW
06.2023 - Current
- Performed infection-controlled cleaning procedures in theatres and wards
- Trained in bed movement, lighting adjustments, PPE use, and clinical waste management
- Responsible for handling sharps, linen, and clinical/non-clinical waste
- Supported ward logistics including emergency department cleaning and linen delivery
- Worked in flexible 24/7 rotating shifts including nights and weekends
Bell Attendant
Crown tower Sydney
Sydney , NSW
05.2023 - Current
- Provided premium guest services including valet parking and luggage assistance
- Maintained professional communication under pressure
- Delivered high standards of cleanliness, attention to detail, and presentation
- Managed guest requests efficiently, showcasing responsibility and time management
- Adapted quickly in a luxury, high-volume hotel environment
Housekeeping Attendant
YEHS HOTEL
Sydney, Australia
01.2022 - 06.2023
- Responsible for ensuring that guest rooms and public areas are kept clean and well-maintained, include making beds, cleaning bathrooms, vacuuming floors, dusting furniture, and restocking supplies.
- Maintain a high level of cleanliness and professionalism while respecting guests' privacy and following hotel policies and procedures.
- Ensured that all equipment was properly stored after each shift.
- Utilized appropriate chemicals during the sanitation process according to established policies and procedures.
Front Office/ Concierge
Grand New Century Hotel
, China
01.2018 - 01.2019
- Providing personalized services and assistance to guests, including making reservations, offering recommendations for dining and activities, and addressing any concerns or requests.
Education
Master of Science - Information Technology
Victorian Institute of Technology
Sydney 07-2025
Bachelors in Hotel Management -
Tribhuvan University
Nepal01.2019
Chinese language, culture, hospitality management -
Zhejiang Business College
China07.2018
Skills
- Hospital Cleaning & Infection Control
- Waste Handling: Clinical, Sharps, Linen
- Digital Device Use: iPads, iPods, Radio Systems
- Technical Room Assistance (AV & smart room tech)
- Personal Hygiene & Professional Presentation
- Teamwork, Flexibility & 24-hour Shift Availability
- Excellent Written & Verbal Communication
- Time Management & Emergency Support
References
- Keshab Sharma, PhD, Geotechnical Engineer, keshab.sharma@gmail.com
- Sabin Thapa Magar, Housekeeping Supervisor, YEHS Hotel, Sydney, junior.bullshark@gmail.com
Awards
- Excellent student of Zhejiang Business College, 2018/2019
- Intern of the year, 2018/2019, Grand New Century Hotel
Languages
- Chinese
- English
- Hindi
- Nepali
Timeline
Hospital Assistant Grade 2
SWSLHD, Bankstown Hospital
06.2023 - Current
Bell Attendant
Crown tower Sydney
05.2023 - Current
Housekeeping Attendant
YEHS HOTEL
01.2022 - 06.2023
Front Office/ Concierge
Grand New Century Hotel
01.2018 - 01.2019
Master of Science - Information Technology
Victorian Institute of Technology
Bachelors in Hotel Management -
Tribhuvan University
Chinese language, culture, hospitality management -
Zhejiang Business College