Biljana Pajkovska Dolevski
Sydney
Summary
Hardworking and detail-oriented individual with a strong work ethic and a positive attitude. Quick to adapt, eager to learn, and comfortable in fast-paced environments. A team player who enjoys problem-solving and providing excellent customer service.
Overview
4
4
years of professional experience
Work History
Catering Assistant
Gate Gourmet
10.2024 - Current
- Restocking catering carts for planes.
- Working as part of a team to meet deadlines.
- Following hygiene and safety rules.
Claims Assistant - Remote
Littles Lawyers
03.2024 - 09.2024
- Prepared Medical and Counsel Briefs for Workers' Compensation, Public Liability, and Compulsory Third Party cases.
- Managed documents by uploading, renaming, and organizing them correctly.
- Communicated daily with lawyers and the senior associate to ensure a smooth workflow.
Insurance Specialist
Mallory Insurance Agency / Taskforce BPO
09.2022 - 12.2023
- Data entry in the system
- Monitoring cancellations
- Endorsement Process and Follow Up
- Change Request
- Proofs of Insurance such as: Certificate of Insurance, Evidence of Property, ID Cards, Binders.
- Updating Policies in the system
- Handling Email communications with Team and Clients
Bartender/ Waitress
Flash Caffe Club
10.2020 - 05.2022
- Greeted customers upon entry
- Took orders and answered questions about menu items
- Prepared coffee, drinks, and food items (cookies, pastries, muffins)
- Served customers efficiently
- Handled payments (cash and cards)
- Maintained a clean bar area and managed restocking
- Worked as a bartender at high-profile night events, efficiently serving large crowds
Education
Architecture -
AUE FON UNIVERSITY
10.2024
Autodesk Revit - Beginner to Advanced level -
Udemy
06.2024
3Ds Max - 3D Designer -
Kumev Brothers production
12.2019
High School Diploma -
SOU "Krste Petkov Misirkov"
06.2016
Skills
- Microsoft Office (Word, Excel, Power Point, etc)
- Customer service
- Teamwork
- Communication skills
- Problem-solving
- Time management
- Attention to detail
Languages
English
Full Professional
Macedonian
Native or Bilingual
Serbian
Professional Working
Croatian
Professional Working
Personal Information
- Date of Birth: 11/29/97
- Nationality: Macedonian/citizen of the Republic of North Macedonia
Timeline
Catering Assistant
Gate Gourmet
10.2024 - Current
Claims Assistant - Remote
Littles Lawyers
03.2024 - 09.2024
Insurance Specialist
Mallory Insurance Agency / Taskforce BPO
09.2022 - 12.2023
Bartender/ Waitress
Flash Caffe Club
10.2020 - 05.2022
Autodesk Revit - Beginner to Advanced level -
Udemy
3Ds Max - 3D Designer -
Kumev Brothers production
High School Diploma -
SOU "Krste Petkov Misirkov"
Architecture -
AUE FON UNIVERSITY
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