BILLAL HOSSAIN NOYON
Truganina,Australia
Summary
Dynamic automotive mechanic with proven expertise at GN AutoWorks in diagnostic testing and brake system repair. Recognized for exceptional customer relationship management and effective teamwork, ensuring optimal vehicle performance and safety. Committed to maintaining high safety standards while delivering outstanding service and solutions to complex automotive challenges.
Overview
3
3
years of professional experience
Work History
Automotive Mechanic
GN AutoWorks
Truganina, VIC
06.2024 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various car models and makes.
- Repaired and replaced faulty brake systems to ensure safety standards.
- Repaired and replaced worn brake pads, wheel bearings, and other automotive parts.
- Conducted test drives before and after repair services.
- Tested vehicle performance to ensure proper functioning of brakes, lights and steering mechanisms.
- Inspected vehicles for necessary repairs or preventive maintenance needs.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Followed safety procedures while working on cars to minimize risks of injury or accidents.
- Checked fluid levels in cooling systems, power steering reservoirs and other components of the car.
- Demonstrated excellent communication skills when interacting with customers.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Collaborated with team members to troubleshoot complex automotive problems.
- Maintained a clean and organized workspace following safety protocols.
- Assisted customers with service inquiries and vehicle recommendations.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Diagnosed complex mechanical problems using computerized diagnostic equipment.
- Assisted customers with questions regarding necessary repairs for their vehicles.
- Maintained certifications and completed training on systems and components.
Customer Service Sales Representative
Apco Service Station
Truganina, VIC
08.2022 - 06.2024
- Assisted customers with product selection and service inquiries.
- Processed sales transactions using point-of-sale systems.
- Resolved customer complaints and provided effective solutions.
- Educated customers about promotions and loyalty programs.
- Trained new staff on customer service protocols and procedures.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
Education
Year 11 & 12 - VCE
Holmes Grammar School
185 Spring St, Melbourne VIC11-2023
Diploma - Cert Ill, IV & Diploma in Automobile Mechanic
Datum College
Melbourne, VICSkills
- Diagnostic testing and vehicle inspection
- Break system repair and equipment troubleshooting
- Preventive maintenance
- Customer relationship management and service
- Time management and team cooperation
- Safety awareness
Languages
English
Full Professional
Bengali
Full Professional
Urdu
Professional
Hindi
Professional
reference
Baljeet Sign ( GN Autoworks Owner)
Mobile: 0425 431 130
Timeline
Automotive Mechanic
GN AutoWorks
06.2024 - Current
Customer Service Sales Representative
Apco Service Station
08.2022 - 06.2024
Year 11 & 12 - VCE
Holmes Grammar School
Diploma - Cert Ill, IV & Diploma in Automobile Mechanic
Datum College