BILLEL RAZALI
Summary
Accomplished Sales Executive with 4 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Boaty's
06.2023 - 01.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Restaurant Waiter
Sorrento
10.2022 - 01.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Personal Banker Advisor
La Banque Postale
01.2019 - 09.2022
- Keeping the KYC updated
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Cold calling to costumers national wide
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues
- Provided ongoing mentorship to junior bankers, building their skills in sales techniques and customer relations management.
- Worked closely with management to strategise sales techniques to increase branch production and customer service.
- Cross-sold bank products and services to meet customer needs and provide options.
Business Development Assistant
Walzusammen
04.2018 - 12.2018
- Developed strategic partnerships with industry leaders, improving company visibility and credibility.
- Participated in networking events to establish new connections and expand professional relationships.
- Managed tour logistics to ensure smooth operations, minimizing cancellations and delays.
- Oversaw diverse aspects of talent representation and bookings, confirming efficient operations.
Executive Assistant
VIAE
02.2016 - 04.2018
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Filed paperwork and organized computer-based information.
- Created and managed office systems to efficiently deal with documentation.
Telemarketer
CC Catchers
01.2015 - 12.2015
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.
- Built rapport with customers to foster long-term relationships and ensure repeat business.
- Collaborated with other team members to achieve monthly sales targets consistently.
Cashier
MONOPRIX
09.2011 - 05.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
Bachelor's degree - Business Management
Toulouse Business School
Toulouse 11.2018
Skills
- Business Development and Planning
- Interpersonal and Written Communication
- Networking
- Sales Presentations
- Persuasive Selling
- Active Listening
- Customer Retention
- Account Management
- Problem Solving
- Meeting Sales Goals
- Emotional Intelligence
Languages
French
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Arabic
Elementary
Certification
RSA
Timeline
Bartender
Boaty's
06.2023 - 01.2024
Restaurant Waiter
Sorrento
10.2022 - 01.2023
Personal Banker Advisor
La Banque Postale
01.2019 - 09.2022
Business Development Assistant
Walzusammen
04.2018 - 12.2018
Executive Assistant
VIAE
02.2016 - 04.2018
Telemarketer
CC Catchers
01.2015 - 12.2015
Cashier
MONOPRIX
09.2011 - 05.2015
Bachelor's degree - Business Management
Toulouse Business School
Similar Profiles
Monica MunozMonica Munoz
Bartender at Backyard BBQ / Private EventsBartender at Backyard BBQ / Private Events
Lily RobinsonLily Robinson
Bartender at Oldham Rugby UnionBartender at Oldham Rugby Union
Taylor GammonTaylor Gammon
Bartender at JP’s Bar and GrillBartender at JP’s Bar and Grill
Jennifer CardonaJennifer Cardona
Bartender at Lucky Day, Corner Bar ManagementBartender at Lucky Day, Corner Bar Management
Nathan TeagueNathan Teague
Owner and CEO at NST Capital Group LLCOwner and CEO at NST Capital Group LLC