Billie Bawden
Mortlake,VIC
Summary
Multi-faceted Senior Stylist with strong client rapport and proven consultative sales achievements. Directed a 5 person stylist team and grew client base and revenues over previous year. Superb collaborative and organizational skills leading to impressive results.
Overview
12
12
years of professional experience
Work History
Sabine Hair Alchemy- Senior Stylist/Assistant Manager
Rhea Wigley
06.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional, organized, and safe environment for employees and patrons.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Bulla Dairy Foods- Product Handler
Sierra Ryan
07.2020 - 04.2021
- Supported quality control efforts by inspecting products for defects or damages before shipment, minimizing returns due to faulty items.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Provided exceptional support during peak seasons or high-volume periods, adapting quickly to shifting priorities and increasing workload demands.
- Mentored and trained new product handlers, ensuring a smooth onboarding process and fostering a team-oriented work atmosphere.
Chase Hair- Senior Stylist
Kobi Butler
03.2018 - 08.2020
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Helped Manage Salon.
Mcdonalds- McCafe Co-Ordinater
Jasmyn Bawden
02.2017 - 04.2019
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- organised staff breaks.
Foodworks- Deli Assistant/Customer Service Cashier
Peter Thoulborn
02.2012 - 03.2015
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Collaborated with team members to ensure smooth operation of the deli department.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Handled cash transactions efficiently, ensuring accuracy in accounting for sales and change given to customers.
Education
Certificate III - Hairdressing
South West Institute of TAFE
Warrnambool, VIC02.2017
Certificate III - Beauty
South West Institute of TAFE
Warrnambool, VIC02.2016
High School Diploma -
Mortlake P-12 College
Mortlake, VIC10.2015
Certificate III - Retail
Mortlake Foodworks
Mortlake, VIC01.2013
Skills
- Excellent Customer Service
- Passionate and Work driven
- Reliable and Trustworthy,
- Can prioritise tasks to importance
- Good Communication Skills
- Great Time Management
- Great at Problem Solving
References
Rhea Wigley
Director of Sabine Hair Alchemy.
0428602950.
Kobi Butler
Director of Chase Hair
0438643818.
Sierra Ryan
Leading Hand Bulla
0408249943.
Jasmyn Bawden
Shift Superviser McDonalds
0498266586.
Work Experience
Racv Club- Melbourne 2014
- Preparing food.
- Worked in the bistro, fine dining and dessert area.
- Helped serve Food.
Derrinullam P-12 College 2013
- Assisted children with tasks.
- helped teacher run class.
- Helped in Art class.
- Supervised Children.
Mortlake Kindergarten 2013
- Helped assist with activities.
- Help prepare activities.
- Prepared morning tea.
- Supervised children.
Timeline
Sabine Hair Alchemy- Senior Stylist/Assistant Manager
Rhea Wigley
06.2022 - Current
Bulla Dairy Foods- Product Handler
Sierra Ryan
07.2020 - 04.2021
Chase Hair- Senior Stylist
Kobi Butler
03.2018 - 08.2020
Mcdonalds- McCafe Co-Ordinater
Jasmyn Bawden
02.2017 - 04.2019
Foodworks- Deli Assistant/Customer Service Cashier
Peter Thoulborn
02.2012 - 03.2015
Certificate III - Hairdressing
South West Institute of TAFE
Certificate III - Beauty
South West Institute of TAFE
High School Diploma -
Mortlake P-12 College
Certificate III - Retail
Mortlake Foodworks
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