BILLIE-DANE BRIGHAM
VIC
Summary
Dedicated professional, highly skilled in many administrative and financial environments. Talented individual offering dynamic skills in every workplace.
I strive for high workplace satisfaction to be the best person I can be both personally and professionally.
Devoted to being a pleasant work colleague and a valued team member, working both efficiently and effectively.
Overview
5
5
years of professional experience
Work History
Inventory and Setup Manager
Big Childcare
12.2022 - Current
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
- Evaluated procurement needs and projected expenditures.
- Identified and monitored budget expenses for all 100 centres and all head office staff members nationally
- Developed, analyzed and modified budgets to allocate current resources and estimate future financial requirements.
- Any other duties as directed, commensurate with the scope and classification of the position
Sale support officer
Davantage Group
05.2021 - 12.2022
- Develop strong relationships with business stakeholders to maintain confidence in Insurance and Warranty products offered
- Proactively monitor risk and insurance products to ensure services comply with company standards and legal requirements
- Ensure Product Disclosure Statements are sent out to all new dealers via email
- Conduct all Sales Support functions to ensure the Sales team are adequately serviced and have all necessary information for their roles
- Respond promptly and professionally on a daily basis, to requests from business stakeholders and customers on all administrative tasks relevant to effective product management and service, including; Provision of quotations and processing of insurance or warranty claims and Ownership and resolution of warranty or insurance administration error
- Ensure all incentives and payments for the department are accurate and completed efficiently
- Any other duties as directed, commensurate with the scope and classification of the position
Broker support officer
City Wide Loans
11.2020 - 04.2021
- Maintenance of customer information in the internal database
- Providing high quality customer service over the phone
- Any other duties as directed, commensurate with the scope and classification of the position
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Streamlined processes to maximize operational results.
- Any other duties as directed, commensurate with the scope and classification of the position
APS 3 Service Officer
Centrelink
04.2020 - 05.2020
- Families and parenting, Services Australia
- Assisting customers to access, navigate or interpret the departments’ compliance policies and processes
- Solve complex problems and initiate positive outcomes for the customer
- Keep up to date with legislation and policies
- Maintenance of customer information in the internal database
- Ensuring customer confidentiality at all times
- Providing high quality customer service over the phone
- Any other duties as directed, commensurate with the scope and classification of the position
- Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
- Any other duties as directed, commensurate with the scope and classification of the position
Administrative Assistant, Faculty of Health
Deakin University
01.2019 - 03.2020
- Undertake general administration duties to support the administrative processes of the Administration Services team including office administration, meetings and room bookings, parking permits, preparation of correspondence, filing and photocopying, and word processing
- Maintain and enhance administration and information management systems
- Prepare correspondence, documentation, and standard reports; co-ordinate and prioritize the systematic flow of documents
- Provide accurate and timely general advice and respond to straightforward queries from staff
- Responsibility for all aspects of office processes including filing, photocopying, stationery, consumables, mail distribution, kitchen maintenance
- Provide high-level customer service to staff and external clients to ensure enquiries are addressed promptly and accurately
- Undertake a range of administrative tasks to ensure the Faculty Office priorities are achieved
- Provide day to day administrative support to the Academic and Professional staff
- Assisting the procurement business service team with processing invoices
- Assist with the organization and administration of meetings, workshops, and special events
- Maintain and enhance administration and information management systems
- Provide accurate and timely general advice and respond to invoice queries from staff
- Provide high-level customer service to staff and external clients to ensure enquiries are addressed promptly and accurately
- Processing invoices for all schools under the faculty of health
- Any other duties as directed, commensurate with the scope and classification of the position
Education
Health And Safety
Interactive Training Services
10.2022
Business Management Certificate 3 -
G - Force
2019
Victorian Certificate of Education (VCE) -
Geelong High School
2018
Skills
- Effective Communication: I can write clearly, speak effectively, listen attentively, openly express ideas, negotiate and resolve differences, provide well-thought out solutions, gather appropriate information, confidently speak in public
- Computer Skills: Sound Knowledge with Microsoft Office Applications, including Word, Excel, PowerPoint, Microsoft teams, University Applications: Callista, Deakin UniFi, TRIM, DeakinPeople, ServiceNow, Other Applications: Adobe, Outlook, Skype for business, xero, dext
- Interpersonal Skills: I can work well with others, sensitive, supportive, motivate others, cooperate, delegate effectively, represent others, understand feelings, self-confident, accept responsibility
- Organizational Skills: I can coordinate tasks, am punctual, manage projects effectively, meet deadlines, set goals, plan and arrange activities, multi-task
- Attention to Detail
- Active Listening
- MS Office
- Google Workspace
- Planning and Coordination
- MS Office
- Google Workspace
- Planning and Coordination
- MS Office
- Google Workspace
- Planning and Coordination
References
Please reach out to me for reference contact details.
Timeline
Inventory and Setup Manager
Big Childcare
12.2022 - Current
Sale support officer
Davantage Group
05.2021 - 12.2022
Broker support officer
City Wide Loans
11.2020 - 04.2021
APS 3 Service Officer
Centrelink
04.2020 - 05.2020
Administrative Assistant, Faculty of Health
Deakin University
01.2019 - 03.2020
Health And Safety
Interactive Training Services
Business Management Certificate 3 -
G - Force
Victorian Certificate of Education (VCE) -
Geelong High School
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