Billie-Jean Cowen
Saint Marys,TAS
Summary
I am motivated with strong work ethics and great organizational skills driven to succeed in workplace tasks
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
12
12
years of professional experience
Work History
Bakery Worker
St Helen’s bakery/cafe
St Helen’s , Tas
06.2025 - 01.2026
- Operated ovens and mixers to produce high-quality bread and pastries.
- Assisted customers with product selections and provided excellent service.
- Assisted customers with their orders providing advice on different types of pastries available.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Operated cash registers accurately when ringing up customers' purchases.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Maintained cleanliness and organization of the bakery workspace.
Bartender
Lady Franklin bar and restaurant
Franklin , Tas
03.2023 - 09.2024
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area during shifts.
- Handled customer payments and processed transactions efficiently.
- Collaborated with kitchen staff to ensure timely service of food orders.
- Monitored customer behavior to ensure compliance with alcohol regulations.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Engaged with customers to create a welcoming atmosphere at the bar.
Airbnb clearer
Bruny Island cleaners
Bruny, Tad
02.2023 - 10.2023
- Cleaned residential and commercial spaces to maintain high hygiene standards.
- Operated cleaning equipment and tools effectively for various surfaces.
- Disposed of waste and recyclables according to local regulations.
- Collaborated with team members to complete large cleaning projects efficiently.
- Reported maintenance issues and contributed to facility upkeep discussions.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Inspected rooms for cleanliness prior to guest arrival.
- Followed company uniform, performance and security policies with every job.
Kitchen hand Waitress
Wombats of Dover cafe
Dover, Tas
01.2014 - 09.2018
- Assisted chefs in food preparation and ingredient organization.
- Maintained cleanliness of kitchen surfaces and equipment throughout shifts.
- Operated dishwashing machines to ensure proper sanitation of utensils.
- Stocked kitchen supplies and ingredients as needed during service hours.
- Supported team members during busy service periods, ensuring smooth workflow.
- Followed safety protocols for handling kitchen appliances and tools.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Maintained a neat work station throughout shift hours.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Managed food and beverage orders with attention to detail.
Boning room floor
Cradoc hill abittior
- Duties include - packing and labeling produce, meat handling, mincing, offal and trimming, organizing and cleaning facilities.
Slaughter Floor
Cradoc hill Abittior
- Processing animals from start to finish. Duties include accepting livestock, spreading sheep, gutting pigs, sheep and cattle, offal removal and hanging, cleaning processing facilities and livestock holding yards, materials and tools used for processing to a high meat processing standard.
Education
Dover district high school -
Dover district high school
Houn Valley , Tastrade training center -
trade training center
Houn Valley Skills
- Use hygiene practices for food safety
- Interact with customers
- Provide responsible service of alcohol
- Prepare and serve non-alcoholic beverages
- Food safety
- Cash handling
- Customer service
- Beverage preparation
- Time management
- Cleaning standards
- Communication skills
- Friendly and outgoing
Timeline
Bakery Worker
St Helen’s bakery/cafe
06.2025 - 01.2026
Bartender
Lady Franklin bar and restaurant
03.2023 - 09.2024
Airbnb clearer
Bruny Island cleaners
02.2023 - 10.2023
Kitchen hand Waitress
Wombats of Dover cafe
01.2014 - 09.2018
Boning room floor
Cradoc hill abittior
Slaughter Floor
Cradoc hill Abittior
Dover district high school -
Dover district high school
trade training center -
trade training center