Billie-jean Ross
Glendenning,Australia
Summary
Professional with experience delivering safe and effective client care. Highly skilled at caring for individuals by carrying out hygiene and feeding tasks. Monitored physical and emotional health to report and address concerns quickly for optimal care delivery.
Compassionate Care Assistant with experience in both residential and hospital settings. Possess strong skills in assisting patients with daily living activities, monitoring vital signs, and providing emotional support. Known for ability to build trustful relationships with patients and improve their overall wellbeing. Proven record of improving patient comfort and satisfaction through personalized care plans.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care assistant
RSL Lifecare John Goodlet Manor
Thirlmere, Australia
2023.10 - 2024.08
- Prepping food for Resident
- Assisting Resident with food
- Assisting Resident with activities
- Assist Resident showering, bathing grooming ect: brushing hair, brushing teeth or drencher's
- Assisting Resident getting unclothed and clothed
- Using equipment ect: hoist, seat lifter, transferring client into bed and out of bed, on to the toilet seat and off.
- Documenting and updating care plan, for each Resident for that day.
Forklift operator
DHL
Eastern creek, Australia
2024.01 - 2024.02
- Forklift operator
- Pick and pack
Forklift operator
TKmax
Eastern creek, Australia
2022.02 - 2022.04
- Forklift operator
- Packing
Labourer
Woolworths
Minchinbury, Australia
2017.03 - 2018.03
- Pick-packer
- Voice picking
- Packing
- Wrapping pallets
Labourer
Asahi
Pemulwuy, Australia
2016.10 - 2016.12
- Pick-packer
- Operating a EPJ
- RF scanner
- Voice picking system
- Wrapping pallets
- Stock take
Labourer
IGA Metcash
Eastern creek, Australia
2015.10 - 2016.10
- Pick-packer
- Voice picking
- Packing
- Wrapping pallets
- Stock take
- QA
- Dispatch
- A trainer
- Operating EPJ
Labourer
Visy Plastic
Werrington downs, Australia
2015.08 - 2015.10
- Process work
- Labelling
- Strapping pallets
- Electric pallet jack
- Pick packer
Cleaner
Advance Cleaning finance
2015.06 - 2015.07
- Productive cleaning
- Understanding the usage of cleaning chemicals
- Cleaning damage houses
- Using the different tools to clean like high water blaster, scissor lift
Labourer
Complete office supplies
Eastern creek, Australia
2014.01 - 2015.07
- Pick- packing
- Process work
- RF scanning
- Pick packing
- Strapping pallet’s
- Process work
- RF scanning
- Using Excel, word doc, email’s, intel system; Looking for order’s and booking in run sheets
Customer service
Madison Hotel
Central
2015.01 - 2015.03
- Hospitality
- Cashier holder
- Gamer service’s
- Beverage making
- Cleaning and sanitized gaming
Education
Certificate IV HSA - Assistance in Nursing
Tafe Nsw
Wetherill Park Tafe 2025-06
Palliative care curriculum for undergrads -
PCC4U
10.2024
Individual support -
TAFE NSW
08.2024
Higher certificate year 12 -
12.2012
TAFE certification II - information, Digital media and technology
TAFE
07.2012
TAFE Information and communication technology -
TAFE
07.2012
Skills
- Flexible schedule and availability
- Medication management
- Verbal and written communication
- Empathetic listening
- Respectful and compassionate
- Personal hygiene assistance
- Complex Problem-solving
- Elderly care
- Stress management
- Patient care
- Documentation practices
- Equipment operation
- Care plan development
- Team collaboration
- Time management
- Customer service
- Health and safety
- End-of-life care
- Personal care assistance
- Compassionate care
- Toileting support
- Feeding assistance
- Mobility assistance
- Meal preparation
- Adaptable approach
- Dementia care
- Basic housekeeping
- Client confidentiality
- Patient assessments
- Patient companionship
- Daily living assistance
- Client transportation
- Patient management
Certification
- Assist Client’s with Medication, 10/01/24
- Individual support III (Ageing), 08/01/24
- First aid certificate, CPR, 07/01/24
- Forklift licence, 11/01/18
- Certificate III in food processing, 03/01/18
- RSA, RCG, 05/01/13
Timeline
Forklift operator
DHL
2024.01 - 2024.02
Care assistant
RSL Lifecare John Goodlet Manor
2023.10 - 2024.08
Forklift operator
TKmax
2022.02 - 2022.04
Labourer
Woolworths
2017.03 - 2018.03
Labourer
Asahi
2016.10 - 2016.12
Labourer
IGA Metcash
2015.10 - 2016.10
Labourer
Visy Plastic
2015.08 - 2015.10
Cleaner
Advance Cleaning finance
2015.06 - 2015.07
Customer service
Madison Hotel
2015.01 - 2015.03
Labourer
Complete office supplies
2014.01 - 2015.07
Certificate IV HSA - Assistance in Nursing
Tafe Nsw
Palliative care curriculum for undergrads -
PCC4U
Individual support -
TAFE NSW
Higher certificate year 12 -
TAFE certification II - information, Digital media and technology
TAFE
TAFE Information and communication technology -
TAFE