Billie-jean Ross
Glendenning,Australia
Summary
Professional with experience delivering safe and effective client care. Highly skilled at caring for individuals by carrying out hygiene and feeding tasks. Monitored physical and emotional health to report and address concerns quickly for optimal care delivery.
Compassionate Care Assistant with experience in both residential and hospital settings. Possess strong skills in assisting patients with daily living activities, monitoring vital signs, and providing emotional support. Known for ability to build trustful relationships with patients and improve their overall wellbeing. Proven record of improving patient comfort and satisfaction through personalized care plans.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care assistant
RSL Lifecare John Goodlet Manor
Thirlmere, Australia
10.2023 - 08.2024
- Prepping food for Resident
- Assisting Resident with food
- Assisting Resident with activities
- Assist Resident showering, bathing grooming ect: brushing hair, brushing teeth or drencher's
- Assisting Resident getting unclothed and clothed
- Using equipment ect: hoist, seat lifter, transferring client into bed and out of bed, on to the toilet seat and off.
- Documenting and updating care plan, for each Resident for that day.
Forklift operator
DHL
Eastern creek, Australia
01.2024 - 02.2024
- Forklift operator
- Pick and pack
Forklift operator
TKmax
Eastern creek, Australia
02.2022 - 04.2022
- Forklift operator
- Packing
Labourer
Woolworths
Minchinbury, Australia
03.2017 - 03.2018
- Pick-packer
- Voice picking
- Packing
- Wrapping pallets
Labourer
Asahi
Pemulwuy, Australia
10.2016 - 12.2016
- Pick-packer
- Operating a EPJ
- RF scanner
- Voice picking system
- Wrapping pallets
- Stock take
Labourer
IGA Metcash
Eastern creek, Australia
10.2015 - 10.2016
- Pick-packer
- Voice picking
- Packing
- Wrapping pallets
- Stock take
- QA
- Dispatch
- A trainer
- Operating EPJ
Labourer
Visy Plastic
Werrington downs, Australia
08.2015 - 10.2015
- Process work
- Labelling
- Strapping pallets
- Electric pallet jack
- Pick packer
Cleaner
Advance Cleaning finance
06.2015 - 07.2015
- Productive cleaning
- Understanding the usage of cleaning chemicals
- Cleaning damage houses
- Using the different tools to clean like high water blaster, scissor lift
Labourer
Complete office supplies
Eastern creek, Australia
01.2014 - 07.2015
- Pick- packing
- Process work
- RF scanning
- Pick packing
- Strapping pallet’s
- Process work
- RF scanning
- Using Excel, word doc, email’s, intel system; Looking for order’s and booking in run sheets
Customer service
Madison Hotel
Central
01.2015 - 03.2015
- Hospitality
- Cashier holder
- Gamer service’s
- Beverage making
- Cleaning and sanitized gaming
Education
Certificate IV HSA - Assistance in Nursing
Tafe Nsw
Wetherill Park Tafe 06-2025
Palliative care curriculum for undergrads -
PCC4U
10.2024
Individual support -
TAFE NSW
08.2024
Higher certificate year 12 -
12.2012
TAFE certification II - information, Digital media and technology
TAFE
07.2012
TAFE Information and communication technology -
TAFE
07.2012
Skills
- Flexible schedule and availability
- Medication management
- Verbal and written communication
- Empathetic listening
- Respectful and compassionate
- Personal hygiene assistance
- Complex Problem-solving
- Elderly care
- Stress management
- Patient care
- Documentation practices
- Equipment operation
- Care plan development
- Team collaboration
- Time management
- Customer service
- Health and safety
- End-of-life care
- Personal care assistance
- Compassionate care
- Toileting support
- Feeding assistance
- Mobility assistance
- Meal preparation
- Adaptable approach
- Dementia care
- Basic housekeeping
- Client confidentiality
- Patient assessments
- Patient companionship
- Daily living assistance
- Client transportation
- Patient management
Certification
- Assist Client’s with Medication, 10/01/24
- Individual support III (Ageing), 08/01/24
- First aid certificate, CPR, 07/01/24
- Forklift licence, 11/01/18
- Certificate III in food processing, 03/01/18
- RSA, RCG, 05/01/13
Timeline
Forklift operator
DHL
01.2024 - 02.2024
Care assistant
RSL Lifecare John Goodlet Manor
10.2023 - 08.2024
Forklift operator
TKmax
02.2022 - 04.2022
Labourer
Woolworths
03.2017 - 03.2018
Labourer
Asahi
10.2016 - 12.2016
Labourer
IGA Metcash
10.2015 - 10.2016
Labourer
Visy Plastic
08.2015 - 10.2015
Cleaner
Advance Cleaning finance
06.2015 - 07.2015
Customer service
Madison Hotel
01.2015 - 03.2015
Labourer
Complete office supplies
01.2014 - 07.2015
Certificate IV HSA - Assistance in Nursing
Tafe Nsw
Palliative care curriculum for undergrads -
PCC4U
Individual support -
TAFE NSW
Higher certificate year 12 -
TAFE certification II - information, Digital media and technology
TAFE
TAFE Information and communication technology -
TAFE