Billie-Jean Wood
Berwick,VIC
Summary
For the last 16 years I have owned my own business - A ladies only gym in Berwick -
Not only was I the owner but I worked/managed all aspects of the gym
Effective Fitness Instructor aiming to leverage 16 years of experience in group fitness coordination. Highly skilled in building client rapport and offering a motivating source of accountability and knowledge. Eager to contribute to mission through and unfailing work ethic and passion for fitness.
I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Director/Owner
Envie Fitness Berwick
04.2007 - 03.2023
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Oversaw lighting, graphics, audio and camera movements in TV and movie filmmaking.
- Directed live broadcasts, films and recordings or non-broadcast programming for public entertainment or education.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Provided exceptional customer service to obtain new clients through referrals.
- Conducted fitness orientation programs for new members.
- Enforced safety and company policies for customer well-being.
- Screened clients and performed client assessments.
- Worked with clients to improve overall endurance, strength, flexibility and balance.
- Devised personalized programs and nutritional plan for clients to achieve optimal results.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Supported enrollees in fitness program services by encouraging participation in Zumba, yoga and other beneficial workout classes.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
- Provided individualized fitness assessments, program designs and nutrition counseling services.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Monitored and evaluated program performance to determine value and quality.
- Met or exceeded monthly revenue and training goals.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Coordinated marketing efforts to promote fitness and wellness programs.
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
- Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Accounts
Penrith Auto Electrics
02.1996 - 05.1999
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Accounts Payable Officer
BWN / Dormakaba
02.1991 - 10.1994
- Aligned workload and reduced head count without service interruption.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Education
No Degree - CERT 4 FITNESS
ACSD
BERWICK12.2011
No Degree - NUTRITION & DIET
BECK HEALTH & NURTITION
Collaroy, NSW03.2010
No Degree - Certificate 3 in Fitness
International School of Kenshusei
Berwick02.2009
High School Diploma -
Noble Park High School
Noble Park, VIC12.1985
Skills
- Company Guidelines
- Organizational Development
- Rules and Regulations
- Budget Management
- Cast and Crew Supervision
- Financial Management
- Issue Resolution
- Verbal and Written Communication
- People Management
- Wellness Strategies
- Customer Service Process Improvement
- Fitness Equipment Maintenance
- Class Instruction
- Instructor Mentoring
- Hiring and Training
- Employee Performance Assessment
- Social Media Promotion
- Strength Training Technique
- Nutrition Advisement
- Class Organization
- Basic First Aid
- Critical Thinking
- First Aid
- Safety Management
- Space Cleaning
- Class Coordination
- Money Management
- Petty Cash Management
- Merchandise Sales
- Customer Referrals
- Rewards Programs
- Cash Register Operations
Timeline
Director/Owner
Envie Fitness Berwick
04.2007 - 03.2023
Accounts
Penrith Auto Electrics
02.1996 - 05.1999
Accounts Payable Officer
BWN / Dormakaba
02.1991 - 10.1994
No Degree - CERT 4 FITNESS
ACSD
No Degree - NUTRITION & DIET
BECK HEALTH & NURTITION
No Degree - Certificate 3 in Fitness
International School of Kenshusei
High School Diploma -
Noble Park High School
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