Billie Malone

Proficient in:

QuickBooks/Reckon

Excel

Word

IQN

As well as customer online portals.

Setting up procedures and spreadsheets for the oil industry. In particular putting procedures in place for Origin Energy allowing easy processing of OCR invoices. This allows Origin to see the hours worked, the department's worked and the dollars spent per department at a quick glance and to allow them to process these into their system with ease. Arranging training for the OCR's ensuring that the completed percentage is above the required KPI of 90%. This currently sits at 99%. Working with field supervisors, engineers, drilling and completion supervisors to onboard them for their rolls with the oil company. This includes training, travel, invoicing and all other information relative to the specific oil company. Setting up a spreadsheet and procedures allowing ease of monthly man hours to be calculated across all oil companies, including Origin Energy, Santos & QGC, along with multiple other oil companies, MPC Kinetic, Westside, Senex and many others.

In addition to this, putting processes in place to allow easy submission of invoices into the Oil Company specific portals.

Over the years I have set up many procedures which have streamlined many facets of the business.

• Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
• Established clear boundaries within the home environment that promoted respect for themselves and others.
• Reduced problem behaviors with positive reinforcement and supportive techniques.
• Assisted foster children with completing homework assignments and improving their overall academic performance.

• Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
• Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
• Participated in ongoing training opportunities to stay current on best practices in foster care provision.
• Cared for medically fragile children in need of extensive support.