Billie-marie Cropp
Darwin,NSW
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Checkout Assistant
Woolworths
08.2017 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Retail Sales Assistant
The Trybe
06.2019 - 03.2020
- Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Utilized upselling techniques to promote additional products and increase sales.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Managed cash register after end of shift to balance and record accurate transactions.
Retail Sales Assistant
JD Sports
10.2021 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked with loss prevention in monitoring shopper behavior.
Dental Assistant
Wilton Dental And Cosmetics
01.2021 - 01.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 6-10 procedures daily.
- Prepared patient x-rays and images for dentist review.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Highly skilled in D4W software
Trade Assistant
Reece Plumbing
09.2023 - Current
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Facilitated timely delivery of goods by closely monitoring shipments and resolving any logistical issues that arose.
- Improved project timelines by assisting in setup and breakdown of job sites.
Education
High School Diploma -
Picton High School
Picton, NSW09.2018
Skills
- Store Policies and Procedures
- POS Inventory System Operation
- Goal-Driven
- Claim Processing System Software
- Schedule Management
- Customer and Client Relations
- Process Payments
- Confidential Information Management
- Customer Service
- Staff Training
- Great understanding of WH&S
Timeline
Trade Assistant
Reece Plumbing
09.2023 - Current
Retail Sales Assistant
JD Sports
10.2021 - 01.2022
Dental Assistant
Wilton Dental And Cosmetics
01.2021 - 01.2022
Retail Sales Assistant
The Trybe
06.2019 - 03.2020
Checkout Assistant
Woolworths
08.2017 - 12.2018
High School Diploma -
Picton High School
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