Billie Thompson
Durack,NT
Summary
Reliable and compassionate highly skilled Phlebotomist. Adept at performing venepuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PHLEBOTOMIST
Sonic Health Group - Clinipath Pathology
Perth, Australia
05.2018 - Current
- Preformed venepuncture by needle and vacuum tube or WIS for a variety of tests
- Conducted time crucial tests
- Preformed drug and alcohol screening
- Correctly identifying patients with the use of ecollect (EMS) for patient records
- Accurately collected & labeled samples to prevent errors and maintain sample integrity
- Utilized appropriate collection tubes and techniques to preserve specimen quality for analysis
- Maintained strict adherence to order of draw protocols to prevent sample contamination
- Traveled to remote locations, ensuring reliable pathology services
- Sustained critical contracts for drug & alcohol testing
- Maintained open communication with doctors & seeking advice when needed to ensure coordinated care
- Clearly explaining specimen collection and addressing patient questions thoroughly
- Established professional relationships with patients providing care & confidentiality
CORPORATE MANAGER
Perth Glory Football Club
Perth, Australia
04.2012 - 03.2015
- Achieved exceptional levels of customer satisfaction and managed corporate events, catering to the needs of diverse clients & corporate sponsors
- Built strong relationships with local vendors and service providers to ensure seamless event execution
- Managed budgets and schedules, delivering cost-effective and well-coordinated events
- Focused on clear communication with clients, ensuring their expectations were met
AFL COORDINATOR
Mustard Catering
Subiaco, Australia
03.2009 - 02.2012
- Coordinated catering and logistics of AFL events, with a focus on customer satisfaction
- Acted as a key point of contact for clients and suppliers, resolving issues efficiently
- Collaborated with team members to deliver high-quality service, often under tight timelines
ASSISTANT OFFICE MANAGER
Nhulunbuy Golf Club
Nhulunbuy, Australia
02.2008 - 02.2009
- Supported day-to-day operations, including staff scheduling and customer service
- Managed cash handling, inventory, and reporting for a small-town business
- Built strong connections with the local community through friendly and professional service
Education
Certificate IV - Laboratory Techniques
LTT Group
Osborne Park, WACertificate III - Pathology Collection
LTT Group
Osborne Park, WACertificate III - Event Planning
Mustard Catering
Subiaco, WASkills
- Venipuncture Technique Expertise
- Blood collection
- EMR recordkeeping
- Specimen collection
- Communication
- Interpersonal skills
- Time management
- Patient care
- Attention to detail
- Infection control
- Quality control
- Adaptability
- Patient confidentiality
- Medical records maintenance
References
- Anthea Sealey, State Manager, Clinipath Pathology, 0449 902 531
- Paula Neilan, Area Manager, Clinipath Pathology, 0418 602 406
- Deidre Gourdis, Patient Services, Clinipath Pathology, 0407 510 478
- Debbie Dearle, Practice Manager, Balcatta Family Practice, (08) 6478 3955
Certification
Certificate IV in Laboratory Techniques (MSL40118), LTT Group, Osborne Park, WA.
Certificate III in Pathology Collection, LTT Group, Osborne Park, WA.
Certificate III in Event Planning, Mustard Catering, Subiaco, WA.
Timeline
PHLEBOTOMIST
Sonic Health Group - Clinipath Pathology
05.2018 - Current
CORPORATE MANAGER
Perth Glory Football Club
04.2012 - 03.2015
AFL COORDINATOR
Mustard Catering
03.2009 - 02.2012
ASSISTANT OFFICE MANAGER
Nhulunbuy Golf Club
02.2008 - 02.2009
Certificate IV - Laboratory Techniques
LTT Group
Certificate III - Pathology Collection
LTT Group
Certificate III - Event Planning
Mustard Catering
Similar Profiles
Hazel UguisHazel Uguis
Phlebotomy Collector at Clinipath PathologyPhlebotomy Collector at Clinipath Pathology
Amanda ConteAmanda Conte
Phlebotomist at Clinipath PathologyPhlebotomist at Clinipath Pathology
Natalia SlawomirskiNatalia Slawomirski
Phlebotomist at Clinipath PathologyPhlebotomist at Clinipath Pathology