Billie Wing-Smith
Melbourne,VIC
Summary
I am looking for a job in the hospitality industry, I believe I have excellent customer service skills and would appreciate the chance to further my skills. Having worked in both a factory and a footy club environment, I believe I am suited to the hospitality industry as I am very outgoing, enjoy working with people face to face and can engage with people on all levels. I am honest, reliable and can take instructions from my superiors, given the chance I believe I would be an asset to your business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Factory Hand
Lone Star Marine
Carrum Downs, Vic
03.2023 - 01.2024
- Performed routine maintenance and cleaning of factory equipment.
- Assisted in the assembly and disassembly of production lines.
- Loaded and unloaded raw materials onto machines for processing.
- Operated machinery to produce parts according to specifications.
- Inspected finished products for defects or inconsistencies.
- Ensured all safety protocols were followed while operating machines.
- Reported any issues with machinery or production processes to supervisors.
- Collaborated with other team members on projects and tasks as needed.
- Organized workstations and ensured adequate supplies were available at all times.
- Stacked finished products onto pallets for storage or distribution purposes.
- Monitored inventory levels of raw materials, components, and finished goods.
- Maintained a clean working environment by sweeping floors, disposing of waste.
- Followed instructions from supervisors regarding daily tasks and assignments.
Office Administrator
ColourSolve Paints
Dandenong, Vic
10.2020 - 03.2023
- Organized and maintained filing systems, including electronic databases and records.
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Processed invoices on a timely basis according to established procedures.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
General Laborer
AP Build
Pakenham, Vic
03.2022 - 07.2022
- Loaded and unloaded materials onto trucks for delivery to job sites.
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
- Operated hand tools and power tools to complete construction projects.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Repaired damaged structures by replacing broken boards or shingles.
- Built scaffolding around buildings to provide access for workers at heights.
- Cut lumber into specified sizes using saws or other woodworking tools.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
Canteen Assistant
Crib Point Junior Footy Club
Crib Point, Vic
03.2018 - 09.2018
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Processed take away orders efficiently while adhering to company policies and procedures.
- Adhered strictly to hygiene protocols while working within the cafe kitchen area.
- Assisted in preparing coffee, tea and other beverages according to customers' orders.
- Maintained a clean and organized work environment, including countertops, tables, shelves and equipment.
- Stocked inventory of food items such as pastries, sandwiches and salads.
- Performed cashier duties such as handling payments, issuing receipts and counting money back to customers.
- Set up dining areas for guests prior to their arrival including arranging tables, chairs and silverware.
- Checked food quality before serving it to the customers ensuring freshness of all ingredients were met.
Education
Makeup Artistry Diploma -
The Institute Of Makeup Artistry
Online05-2022
Year 11 Certificate -
Western Port Secondary College
Hastings, VIC12-2021
Skills
- Packaging and Labeling
- Assembly line experience
- Machine Operation
- Production Scheduling
- Time Management
- Verbal And Written Communication
- Flexible Schedule
- Upselling
- Problem-Solving
- Customer Service
- Issue Resolution
- Quality Assurance
- Punctual And Reliable
- Money Handling
- Sanitation
- Foodservice
Certification
- RSA certificate.
- Food Safety certificate.
- Drivers License.
Accomplishments
- Represented Victoria in New Zealand, ANZAC MATCH, MPFL (Mornington Peninsula Football League, girls team).
- Year 11 Academic Award.
Affiliations
- Cooking.
- Baking.
- Drink Making.
- Makeup.
- Painting.
- Hanging out with my friends and family.
References
References available upon request.
Timeline
Factory Hand
Lone Star Marine
03.2023 - 01.2024
General Laborer
AP Build
03.2022 - 07.2022
Office Administrator
ColourSolve Paints
10.2020 - 03.2023
Canteen Assistant
Crib Point Junior Footy Club
03.2018 - 09.2018
Makeup Artistry Diploma -
The Institute Of Makeup Artistry
Year 11 Certificate -
Western Port Secondary College
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