Summary
Overview
Work History
Education
Skills
Training
Accomplishments
Certification
Timeline
Generic

BILLIE DELBOUX

Ainslie,ACT

Summary

I am a skilled project officer with a diverse skill set, extensive experience, and expertise in Aboriginal and Torres Strait Islander focus areas. I am dedicated to working hard to fulfil project goals and organisational values. I have a wealth of experience managing schedules, identifying, and limiting risks, and maintaining all crucial documentation and reporting of work done. As a motivated team player, I excel at collaborating with other team members and project managers to solve issues, devise creative solutions, and ensure smooth sailing. I am a goal-driven professional who strives to exceed expectations daily. I am pursuing a Bachelor of Education (Primary) in Aboriginal and Torres Strait Islander Education at Western Sydney University, maintaining a6.0 GPA. I am passionate about inclusive education and issues related to Aboriginal and Torres Strait Islanders and

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Project Officer

NSW CAPO (NSWALC)
04.2024 - Current
  • Oversaw change management efforts to ensure seamless integration of new processes or systems into existing workflows.
  • Spearheaded cross-functional collaboration to drive innovation and improve overall project outcomes.
  • Delivered high-quality results on time and within budget by diligently monitoring progress against established objectives.
  • Cultivated strong partnerships with external vendors, streamlining negotiations for more favorable terms on contracts and services.
  • Mitigated potential issues by proactively identifying bottlenecks or challenges within the project scope before they could impact timelines or budgets.
  • Facilitated knowledge sharing among team members to enable efficient problem-solving during critical project phases.
  • Established clear performance metrics for tracking project success, enabling informed decision-making throughout the process.
  • Boosted team morale by fostering a positive work environment and recognizing individual accomplishments.
  • Championed continuous improvement initiatives to enhance productivity, reduce costs, and elevate overall project quality.
  • Contributed to strategic planning sessions with senior leadership teams to align projects with organizational goals and objectives.
  • Strengthened stakeholder relationships by maintaining open lines of communication and providing regular progress updates.
  • Kept senior management well-informed by preparing and presenting project status reports.
  • Gathered and organized supporting materials for meetings and project updates.
  • Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
  • Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
  • Partnered with project team members to identify and quickly address problems.
  • Monitored deadlines and milestones to keep team on track with project schedule.
  • Coordinated numerous small- and large-scale projects to meet client requirements.

Project Officer/Community Engagement Officer

NSW CAPO (NSWALC)
03.2023 - 04.2024
  • Assisted with business communications via email, social media and mailings.
  • Conducted research on community needs, ensuring that programs were designed with maximum impact in mind.
  • Developed strong partnerships with local organizations, fostering a collaborative approach to community engagement.
  • Improved community relations by hosting open forums for discussion and addressing concerns proactively.
  • Produced and distributed brochures, newsletters and press kits.
  • Built and maintained positive relationships with public by utilizing strategic plans.
  • Gathered and organized supporting materials for meetings and project updates.
  • Allocated project resources to drive productivity and maximize efficiency.
  • Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
  • Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
  • Reduced project delivery timelines through meticulous planning, scheduling, and resource management.

Indigenous Junior Consultant

Curijo Pty Ltd
04.2021 - 02.2022
  • Participated in client meetings to understand their challenges, offering specific expertise in developing action plans.
  • Enhanced client satisfaction by delivering tailored consulting services and strategic recommendations.
  • Contributed towards internal knowledge-sharing initiatives by documenting best practices, case studies, and lessons learned from past engagements.
  • Identified potential risks associated with proposed strategies or initiatives, taking proactive measures to mitigate them.
  • Presented findings and recommendations to stakeholders, fostering strong relationships and securing repeat business.
  • Communicated effectively with diverse stakeholders, building trust and rapport while managing expectations throughout engagements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Enhanced communication among team members to foster collaborative and supportive work environment.

Diversity HR Officer

Australian Taxation Office
03.2019 - 04.2020
  • Developed internal communications materials designed to raise awareness about the importance of diversity and inclusion within the organization.
  • Assisted in developing company-wide diversity goals, objectives, and metrics to track progress over time.
  • Facilitated cross-functional teams in driving diversity-related projects that addressed specific business needs or challenges.
  • Increased awareness of diversity issues by organizing educational workshops, seminars, and training sessions.
  • Developed strategies to promote diversity in faculty and staff hiring and actively participated in building strong networks and recruitment sources.
  • Evaluated organizational policies and procedures to identify areas where inclusivity could be improved and recommended appropriate changes.
  • Enhanced workplace culture by addressing employee concerns, resolving conflicts, and promoting open communication.
  • Mentored employees from underrepresented groups to support their professional growth within the organization.
  • Supported development of program materials to advance inclusion and diversity awareness, learning and action planning.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Created and implemented forward-thinking initiatives to improve employee engagement.

Education

Bachelor of Education - Aboriginal Education & Perspectives

Western Sydney University
Bankstown, NSW
12-2026

Skills

  • Professional
  • Organisation and Planning
  • Problem-Solving
  • Detail Oriented
  • Decision Making
  • Teamwork
  • Critical Thinking
  • Public Speaking
  • Presenting
  • Persuasive
  • Adaptable and Resilient
  • Resourceful
  • Creative
  • Conflict Management
  • Open to Feedback
  • Technical
  • Adobe Creative Cloud
  • Microsoft Office (All)
  • Canva
  • Slido
  • Social Media (All)

Training

  • Indigenous Leadership Roundtable
  • 2018 and2019 attendee

Accomplishments

  • Individual Award2024
  • NSW Aboriginal Land Council2024
  • Dean’s Merit List Western Sydney University2022 &2023
  • Aboriginal and Torres Strait Islander Achievement Scholarship Western Sydney University2022,2023 &2024

Certification

  • Certificate III - Government
  • Public Services Training
  • 2017

Timeline

Senior Project Officer

NSW CAPO (NSWALC)
04.2024 - Current

Project Officer/Community Engagement Officer

NSW CAPO (NSWALC)
03.2023 - 04.2024

Indigenous Junior Consultant

Curijo Pty Ltd
04.2021 - 02.2022

Diversity HR Officer

Australian Taxation Office
03.2019 - 04.2020

Bachelor of Education - Aboriginal Education & Perspectives

Western Sydney University

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BILLIE DELBOUX