Billie Jane Ticehurst
Clovelly
Summary
I am a happy self-motivated person eager to find my niche in the world. I have a positive “can do” attitude and enjoy meeting new people. I am polite and friendly and able to perform any task required of me with a smile. I have always loved the pharmacy industry, I really enjoy helping people with any struggles they have when it comes to their health and wellbeing.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Nude Lucy
Alexandria
01.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Sales Assistant
Peter Alexander Sleepwear- The Just Group
Macquarie
06.2022 - 11.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Pharmacy Assistant
Gladesville Pharmacy
01.2023 - 08.2023
- Taking in Prescriptions
- Handing out prescriptions
- Excellent written and verbal communication skills
- Work well as part of a team or individually
- Good listener and quick to learn new concepts
- Takes pride in my work
- Handling S2 & S3 section
- Putting orders away
- Stocktake
- Putting dispensary orders away
- Delivering scripts to doctors rooms
- Assisting patients with any inquiries they may have
- I was apart of setting the pharmacy up with my bosses William and George, as they had taken over from the old owners
Pharmacy Assistant
Bowens Pharmacy
Wyoming
01.2019 - 01.2020
- Completed my RSA & RCG Courses at Central Coast Leagues Club.
All-rounder - Waitress/Barista
Bombora Café
01.2017 - 01.2018
- Preparation and serving of food
- Cash register handling
- Assisting and serving customers
- Clean and maintain all areas (tables, bathroom, kitchen)
- Opening and closing of Cafe
Pharmacy Assistant
Chemist Warehouse
Hornsby
01.2015 - 01.2018
- Company Overview: Hornsby
- Processing scripts in and out to customers
- Assisting back schedule counter when busy
- Putting stock back on shelves, rotating stock
- Helping customers find relevant information about a product and directing them in store
- Assisting Pharmacist when needed in the dispensary
- Cash register handling
- Opening and closing of pharmacy
- Looking after various product aisles on a monthly rotating basis
- Hornsby
Dispensary Technician
Pharmacy 4 Less
01.2014 - 01.2015
- Taking in scripts and handing out to customers
- Taking care of Webster packs
- Assisting in making up required antibiotics
- Dispensing of medication
- Putting all dispensary orders back on shelves
- Checking dates on pharmacist medication and rotating stock
- Administrating blood pressure and diabetes checks
Education
Year 12 Certificate -
Avondale College
CooranbongS2 & S3 Certificate -
Bachelor Of Nursing - Registered Nurse
Torrens University Australia
Sydney, NSW03.2023
Equine & Vet Nursing Assistant - Nursing Degree
TAFE at Kurri Kurri
Kurri Kurri01.2020
Skills
Product and service sales
Sales expertise
Staff Management
Staff Scheduling
Customer experience
New-Hire Training
Business initiatives proficiency
Goals and performance
Relationship building and management
Sales growth
Sales and marketing
Educationandcourses
- Year 10 Certificate, Avondale College, Cooranbong, NSW
- Year 12 Certificate, Avondale College, Cooranbong, NSW
- Equine & Vet Nursing Assistant, TAFE at Kurri Kurri, Nursing Degree - 2nd Year (took a year off)
- S2 & S3 Certificate
Demonstratedabilities
- Ability to multi task effectively
- Computer literate
- Possess good manners and common sense
- Experience with cash handling, customer service and stock control (checking stock, putting stock away, checking OOD’S), dispensing of medication.
- Current driver’s license and car
- Dispensary Technician Experience
- Currently hold S2 & S3 Certificates
Personal Information
Date of Birth: 01/17/97
References
- Jennifer Smith, 0413 076 143, Peter Alexander manager
- Helena Hansen, 0447 932 991, Personal reference
- Jeremy 0431471951, Personal Reference
- Patti 0404004510 nude Lucy Manager
Hobbies and Interests
- Everything horse related, competing my horses
- Relaxing at the beach and surfing
- Love the outdoors, taking my puppy for a jog, going to the gym and bike riding
- Spending quality time with family and friends
- Educating myself in my spare time
Affiliations
~ Glenworth Valley outdoor adventures
~ Ryan’s Horses
~ Surf Life Saving Terrigal
Languages
German
Native or Bilingual
Timeline
Assistant Store Manager
Nude Lucy
01.2024 - Current
Pharmacy Assistant
Gladesville Pharmacy
01.2023 - 08.2023
Sales Assistant
Peter Alexander Sleepwear- The Just Group
06.2022 - 11.2023
Pharmacy Assistant
Bowens Pharmacy
01.2019 - 01.2020
All-rounder - Waitress/Barista
Bombora Café
01.2017 - 01.2018
Pharmacy Assistant
Chemist Warehouse
01.2015 - 01.2018
Dispensary Technician
Pharmacy 4 Less
01.2014 - 01.2015
Year 12 Certificate -
Avondale College
S2 & S3 Certificate -
Bachelor Of Nursing - Registered Nurse
Torrens University Australia
Equine & Vet Nursing Assistant - Nursing Degree
TAFE at Kurri Kurri