Billie Jayne Hooper
Sydney
Summary
Goal-oriented Sales Development Team Lead with distinguished experience in the SaaS industry specifically within Sales Development and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimising employee talent.
Overview
8
8
years of professional experience
Work History
Team Lead, Sales Development
Lightspeed Commerce
05.2022 - Current
- Lead the SDR team to be the top performing SDR team globally attaining 112% for FY24 thus being invited to presidents club.
- Collaborated with marketing teams to develop impactful campaigns that drove lead generation and conversions.
- Attended industry events to boost brand visibility while networking with potential leads, ultimately contributing to the sales pipeline growth.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Trained and mentored sales personnel to apply best practices and techniques.
- Developed a high-performing sales team through targeted coaching, training, and performance evaluations.
- Cultivated a culture of excellence within the sales team by setting ambitious goals, providing regular feedback, and celebrating successes.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Development Representative
Lightspeed Commerce
05.2021 - 05.2022
- Attained 126% for the year as the top performing SDR and attended Presidents club in 2022.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- Achieved and exceeded monthly and annual sales targets.
- Fostered a competitive yet supportive team environment that encouraged individual growth while driving collective success towards shared goals.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Collaborated with marketing and product teams to stay up-to-date with new product launches and promotional activities.
- Participated in trade shows and other promotional events to build brand awareness and generate leads.
South Coogee Public School
OOSH
09.2017 - 04.2021
- Team Leader, Educator, Team work and communication skills
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Max Media Lab Internship
Max Media Lab
03.2020 - 02.2021
- PR team, Media team
- Gained valuable experience working within a the Media & Public Relations industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Waitress
The Cubby House Restaurant And Bar
03.2016 - 06.2017
- Responsible service of alcohol, Experienced in customer service/communications and handling money, Customer service
Waitress and Barista
Morning Glory Cafe And Function Catering
01.2016 - 02.2017
- Serving customers, handling money, cleaning duties, Closing and opening Responsibilities, Food preparation and waiting on customers within a catering job, Barista skills
Education
Bachelor of Business - Marketing And Advertising
Western Sydney University
Sydney, NSW02.2021
High School Diploma -
Brigidine College
Randwick, NSW10.2016
Skills
- Coaching and Mentoring
- Performance Improvement
- Sales processes
- Solution selling
- Salesforce Software
- Employee Evaluation
- Talent Acquisition
- Problem-Solving
- Sales team training
- CRM proficiency
- Sales Pipeline Management
- Goal Setting and Achievement
Academic Qualifications
Bachelor of Business, Marketing and Advertising, Western Sydney University Parramatta City Campus, 04/2021, Brigidine Collage Randwick, 2011-2016, Personal Health and development, Food technology, English, General mathematics, Business Studies, 92
References
- Luke Atkins, Manager, Strategic Account Management at Lightspeed Commerce, luke.atkins@lightspeedhq.com, 0402351614
- Ruby Gillard, Business Development and Media Manager, Max Media Lab, Rgillard@maxmedialab.com.au, 0412002996
- Jack Roach, Director at South Coogee Public School, sc-oosh-director@sccs.nsw.edu.au
Timeline
Team Lead, Sales Development
Lightspeed Commerce
05.2022 - Current
Sales Development Representative
Lightspeed Commerce
05.2021 - 05.2022
Max Media Lab Internship
Max Media Lab
03.2020 - 02.2021
South Coogee Public School
OOSH
09.2017 - 04.2021
Waitress
The Cubby House Restaurant And Bar
03.2016 - 06.2017
Waitress and Barista
Morning Glory Cafe And Function Catering
01.2016 - 02.2017
Bachelor of Business - Marketing And Advertising
Western Sydney University
High School Diploma -
Brigidine College
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