BILL OCHIENG OUMA
PERTH,WA
Summary
Dynamic and results-driven Business and Innovation Technology professional with a passion for driving organizational growth through strategic technology implementations and innovative solutions. Seeking to leverage expertise in business analysis, project management, and technology innovation to contribute to the success of a forward-thinking organization. Excellent interpersonal skills, tact and a team player as well as proven leadership qualities. Committed to, provision of quality services, resilient under pressure and have a track record of loyalty mature with a youthful disposition. I'm eager to gain further real world practical experience while developing acquired abilities in management and multitasking in a fast paced environment.
Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
STEPSE INVESTMENT
12.2022 - 12.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Sales and Marketing Intern
Agricseedco limited
05.2022 - 08.2022
- Conducted market research and competitive analysis to identify emerging technologies and trends relevant to the organization's objectives
- Preparing data entries on the company's products to enable trace of the organizations performance and aiding in learning trends
- Demonstrated willingness and interest in learning new tasks and skills.
- Enhanced overall efficiency by optimizing internal processes related to sales documentation management.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
Sales Intern
Safaricom Plc
01.2018 - 01.2019
- Spearheaded technology innovation initiatives aimed at improving operational efficiency and enhancing the customer experience
- Collaborated with internal stakeholders to identify areas for innovation and develop strategic plans for implementation
- Worked closely with Cross-functional teams to integrate innovative technologies into existing systems and processes
Education
Certificate - personal finance
Alison academy
01.2024
Bachelors Degree - Business Innovation and technology Management
Jomo Kenyatta University of Agriculture and Technology
01.2023
Kenya Certificate of Secondary Education -
Maranda Boys High School
01.2018
Kenya Certificate of Primary Education -
Ndere Primary School
01.2014
Skills
- Strategic planning
- Market research
- Project management
- Administration
- Report writing
- Computer Packages
- Word
- Excel
- Access
- Power-point
- Internet
- Business development
- Product development
- Marketing tactics
- Professionalism
- Strong work ethics
- Business analysis
- Cash handling
- Goal oriented
- Relationship building
- Stock management
Hobbies and Interests
- Emerging Technologies
- Entrepreneurship
- Digital transformation
- Leadership development
Affiliations
- Rotaract Club of JKUAT
Certification
- Kenyan Driver's License
Timeline
Sales Assistant
STEPSE INVESTMENT
12.2022 - 12.2024
Sales and Marketing Intern
Agricseedco limited
05.2022 - 08.2022
Sales Intern
Safaricom Plc
01.2018 - 01.2019
Bachelors Degree - Business Innovation and technology Management
Jomo Kenyatta University of Agriculture and Technology
Kenya Certificate of Secondary Education -
Maranda Boys High School
Kenya Certificate of Primary Education -
Ndere Primary School
Certificate - personal finance
Alison academy
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