Billy Carson
SANDGATE,Queensland
Summary
Dynamic Shift Manager with a proven track record at Flinders Seafood & Bar, excelling in customer service and employee training. Skilled in decision-making and cash handling, I significantly improved team performance and customer satisfaction. Known for punctuality and a flexible schedule, I seamlessly integrate compliance and inventory control into daily operations.
Overview
3
3
years of professional experience
Work History
Shift Manager
Flinders Seafood & Bar
10.2022 - 12.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Delivery Driver
Pizza Workz
12.2021 - 09.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Sandgate District State High School
Brisbane, QLD11-2021
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Punctual and reliable
- Inventory control
- Flexible schedule
- Compliance
Timeline
Shift Manager
Flinders Seafood & Bar
10.2022 - 12.2024
Delivery Driver
Pizza Workz
12.2021 - 09.2022
High School Diploma -
Sandgate District State High School
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