Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
AssistantManager

Billy Harley

Leadville ,WA

Summary

Proven to excel in dynamic environments, I leveraged my hardworking and reliable nature at Wormall Civil to enhance project efficiency and safety. My adaptability and proactive problem-solving skills have consistently driven results, achieving high customer satisfaction and meeting strict deadlines. With a background in both construction and customer service, I bring a unique blend of technical knowledge and interpersonal skills to every project.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Labourer – Construction Sites (Casual Employment)

Wormall Civil Via Connect Resources
08.2024 - Current
  • Performed various general labour tasks on construction sites, including site preparation, material handling, and equipment operation.
  • Assisted tradespeople in their duties, ensuring that projects ran smoothly and safely.
  • Followed site safety protocols, including proper use of PPE and compliance with company policies.
  • Maintained cleanliness and organization of work areas to support project efficiency. Collaborated with team members and supervisors to meet deadlines and project milestones.
  • Demonstrated flexibility by adapting to various tasks and site requirements in a fast-paced, dynamic environment.
  • Laying conduit pipes and managing this section of a civil site alone.

Labourer

LVS plastering
Bournemouth, Dorset
01.2024 - 07.2024

Course Booking Executive

Learndirect
02.2023 - 01.2024
  • Although in a sales environment, this role further developed my communication and negotiation skills, essential formanaging client and contractor relationships in construction projects.
  • Excelled in guiding clients through decision-making processes, ensuring their needs were met with professionalism and care.

Business Development Specialist

Astute Ltd
10.2021 - 02.2023
  • Focused on generating leads and building relationships in a fast-paced environment.
  • Demonstrated persistence and a strong work ethic, skills that translate directly to managing construction projects and overcoming site challenges.
  • Rapidly progressed in the role, underscoring my ability to adapt and succeed in demanding settings.

Home Claims Consultant

Liverpool Victoria
09.2018 - 10.2021
  • Managed household claims from initiation to resolution, leveraging my construction background to make informed decisions about building repairs and customer expectations.
  • Coordinated with suppliers to ensure timely claim processing and resolved complaints efficiently.
  • Recognised for maintaining high customer satisfaction and smooth claim operations.

Boxing Coach (Full-Time)

Mackenzies Boxing Gym
03.2018 - 09.2018
  • Coached individuals and groups in boxing techniques, conditioning, and fitness, tailoring programs to meet various skill levels and goals.
  • Developed and implemented training plans focused on improving strength, endurance, agility, and overall boxing performance.
  • Provided one-on-one coaching and group sessions, emphasizing proper technique, form, and injury prevention.
  • Mentored clients on mindset and discipline, fostering a positive and motivating training environment.
  • Assisted in organizing gym events, including amateur competitions and sparring sessions.
  • Maintained a clean and organized gym environment, ensuring equipment was safe and ready for use.

Administrative Officer

Liverpool Victoria
10.2017 - 03.2018
  • Provided administrative support to various departments, ensuring smooth day-to-day operations at Liverpool Victoria.
  • Managed data entry, filing, and document management, maintaining accurate records and compliance with company policies.
  • Assisted in preparing reports, correspondence, and presentations for senior management.
  • Responded to customer inquiries via phone and email, delivering prompt and professional service.
  • Scheduled meetings, maintained calendars, and coordinated travel arrangements for staff.
  • Collaborated with team members to streamline office processes and improve overall efficiency.

Roofer

SJP Roofing, JayMar Roofing
09.2015 - 10.2017
  • Began my career in construction as a labourer for a scaffolding company, quickly progressing to a roofer.
  • Developed hands-on skills in roofing techniques, including installation, repair, and maintenance of various roofing systems.
  • Worked alongside multiple trades, gaining a solid understanding of different construction processes.
  • My practical knowledge experience proved invaluable when transitioning to roles that required technical decision-making in construction-related claims.

Labourer

Empire Scaffolding
09.2014 - 09.2015
  • Assisted with the assembly and dismantling of scaffolding structures, ensuring compliance with safety standards.
  • Supported scaffolders by preparing materials, handling equipment, and maintaining clean and organised work sites.
  • Conducted routine inspections of scaffolding components and reported any issues to supervisors.

Kitchen Staff Member

Rainbows By The Beach
05.2014 - 09.2014
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.

Education

AASE (Advanced Apprenticeship Sporting Excellence) - Boxing

City College
Brighton & Hove
05.2014

Skills

Hardworking and Reliable: Committed to delivering high-quality work with a focus on professional development

Certification

Tickets & Licenses

Working in Confined Spaces and Gas Testing

Working At Heights

White Card WA

Manual Driving License

High Risk Work License:

- Elevated Work Platform Over 11m

Additional Information

Hobbies & Interests

Passionate about maintaining physical fitness, which directly supports the physical demands of physical work. I enjoy socialising, meeting new people, and exploring new experiences through travel. Boxing remains a favourite sport, instilling in me the discipline and focus necessary for success on and off the job site. I also have a long-standing interest in producing and mixing music, showcasing my creativity and attention to detail.

Timeline

Labourer – Construction Sites (Casual Employment)

Wormall Civil Via Connect Resources
08.2024 - Current

Labourer

LVS plastering
01.2024 - 07.2024

Course Booking Executive

Learndirect
02.2023 - 01.2024

Business Development Specialist

Astute Ltd
10.2021 - 02.2023

Home Claims Consultant

Liverpool Victoria
09.2018 - 10.2021

Boxing Coach (Full-Time)

Mackenzies Boxing Gym
03.2018 - 09.2018

Administrative Officer

Liverpool Victoria
10.2017 - 03.2018

Roofer

SJP Roofing, JayMar Roofing
09.2015 - 10.2017

Labourer

Empire Scaffolding
09.2014 - 09.2015

Kitchen Staff Member

Rainbows By The Beach
05.2014 - 09.2014

AASE (Advanced Apprenticeship Sporting Excellence) - Boxing

City College
Billy Harley