Summary
Overview
Work History
Education
It Proficiencies
Volunteer Experience
Timeline
Generic
Billy Miceski

Billy Miceski

The Gap,QLD

Summary

  • An enthusiastic and dedicated communications professional with over 15 years’ experience in communications and marketing, community and stakeholder engagement, sponsorship and events program delivery and media.
  • A strong commercial acumen and understanding of an organisation’s core values, purpose and vision and varied customers and stakeholders.
  • Strategic and operational approach with a proven track record in project management, sponsorship coordination, communications content development, stakeholder engagement, marketing and end-to-end delivery of in person and virtual events.
  • Keen attention to detail and ability to manage multiple, competing priorities to ensure key internal and external stakeholder deadlines are met.
  • Creative and innovative to meet the needs of internal stakeholders, community and sponsors.
  • Exceptional communication skills, attention to detail, the ability to multi-task and work autonomously or collaboratively with a team.
  • Experienced in leading teams with the ability to engage and develop team members.

Overview

15
15
years of professional experience

Work History

Advisor, Communications and Engagement

Mater
08.2022 - Current
  • Develop a range of marketing, communication and engagement strategies, campaigns and activities to drive positive stakeholder engagement, enhancing brand and reputation.
  • Partner with key internal clinical units to provide strategic communications advice and solutions to meet project objectives; develop communication materials to execute over a range internal and external channels including media and social media, EDM’s, intranet, website, community newsletters and public facing advertising.
  • Develop leadership key messages, intranet content, news stories, briefing documents and video scripts; collaborate with graphic designers to develop collateral and coordinate printing and production of merchandise.
  • Develop and execute responses to enquiries, presentations/speeches and events; maintain strong relationships and collaborate with clinical teams and senior executives to support successful delivery of communications services
  • Develop and coordinate communications approaches and campaign executions and evaluation.
  • Manage a range of internal clients in delivery of communication services.
  • Translate complex clinical information into clear and simple concepts that meet stakeholder information needs.
  • Respond to emerging urgent matters and quickly synthesise and deal with issues with multiple competing projects and tight deadlines.
  • Enhance client relationships by providing strategic advice and guidance on industry trends and best practices.
  • Maintain an extensive professional network and leveraged connections to secure new business leads, contributing to sustained growth over time.
  • Craft suitable financial strategies for each client based upon on needs and future goals.
  • Mentor junior advisors, fostering professional development and enhancing overall team performance.
  • Increase team efficiency with regular training sessions and performance reviews, leading to higher productivity levels.
  • Implement risk mitigation measures through careful assessment of potential threats associated with various projects or initiatives, minimizing negative impacts on overall business performance.
  • Establish strong partnerships with key stakeholders through consistent communication and collaboration efforts, promoting mutual success.
  • Support the Senior Director Communications and Media to achieve the organisation’s strategic and operational objectives.

Communications Consultant

URBAN UTILITIES
04.2017 - 08.2022
  • Developed and implemented effective integrated marketing and communication strategies, campaigns, plans and activities to inform and promote the identity, position and image of Urban Utilities.
  • Developed content for a range of communication channels including public facing advertising, community newsletters, website, intranet, social media, signage and other promotional materials.
  • Managed th coordination, production and delivery of various collateral, mechanise and internal and external events.
  • Established and maintained positive relationships with internal and external stakeholders to progress effective working partnerships.
  • Coordinated sponsorship applications, committee meetings, criteria evaluation and CEO Briefs.
  • Worked with creative agencies to design campaigns and communications.
  • Acted as liaison between media and company during media events and interviews.
  • Updated company media platforms to align with changing internal goals and external variables.
  • Monitored effectiveness of various campaigns and communication strategies.
  • Strengthened relationships with key stakeholders by maintaining open lines of communication throughout projects from initiation to completion stages.
  • Supported crisis management efforts, ensuring timely responses to address reputation issues and minimize negative impacts.
  • Collaborated with cross-functional teams to ensure seamless integration of communication strategies with overall business objectives.

Communications Consultant, Community Engagement

URBAN UTILITIES
04.2010 - 01.2017
  • Developed, implemented and evaluated best practice communication and engagement strategies to effectively engage a range of different communities and key stakeholders around asset planning and delivery.
  • Assisted the account management of communication and engagement requirements for projects, engaging and supporting external agencies.
  • Produced a range of appropriate communication tools and materials tailored to different audiences including web content, flyers, newsletters, videos, social media content and advertising activities.
  • Researched, developed and implementation of a range of community and stakeholder engagement tools and techniques such as community forums and events, workshops, briefings, surveys or community outreach activities.
  • Supported management to report on the interests of community and key stakeholders, assess program and project risks and provide recommendations to senior executives on how to best manage complex and contentious issues.
  • Worked across several projects simultaneously, ensuring activities are well coordinated and delivered on time.
  • Built and maintained good working relationships with community representatives and departmental staff to support the successful delivery of communication and engagement programs.
  • Developed event strategy recommendations to incorporate often conflicting views and interests of multiple stakeholders.
  • Responded to emerging urgent matters and deal with complex and contentious issues.
  • Successfully manage competing projects and often tight timeframes in a politically sensitive and high-pressure environment.
  • Conducted analysis of community needs and resources to support strategic plans.
  • Evaluated potential community partnership opportunities, ensuring alignment with organisational goals and values.
  • Mentored junior staff members by sharing knowledge and expertise related to successful community engagement strategies.
  • Developed strong partnerships with local organisations, fostering a collaborative approach to community engagement.
  • Served as an organisational liaison between key stakeholders, including government agencies, businesses, schools, nonprofits, and local residents.
  • Established performance metrics to track the success of community engagement efforts over time.


Marketing and Communications Coordinator

Brisbane City Council/QUU
03.2009 - 04.2010
  • Coordinated production of residential newsletter- source, research and write content and brief graphic designers and printers.
  • Developed content for a range of internal and external communication platforms.
  • Prepared media response to media enquiries.
  • Coordinated and delivered marketing and sponsorship events and activities.
  • Collaborated with cross-functional teams to ensure consistent messaging across all marketing channels.
  • Analysed campaign performance data to identify areas for improvement and optimise future strategies.
  • Maintained detailed project schedules ensuring timely completion of deliverables from multiple stakeholders.
  • Conducted market research to identify target audiences and inform effective campaign development.
  • Managed external vendors for timely delivery of high-quality design assets, promotional items, and print materials.

Education

Certificate in Engagement -

IAP2
Brisbane, QLD
06.2014

Bachelor of Communications - Journalism, Marketing And Publication Relations

Griffith University
Brisbane, QLD
12.2005

Bachelor of Environmental Engineering -

Griffith University
Brisbane, QLD
01.2001

It Proficiencies

  • MS Office Suite including Outlook, Teams, SharePoint, Word, Excel, PowerPoint and MS Project
  • Monday.Com
  • HiAffinity
  • InDesign
  • Content Management
  • TRIM

Volunteer Experience

  • Macedonian Community of Brisbane, Events, 2004, 2020
  • Hilder Road State School P&C Committee, Event Management, 2020, 2022

Timeline

Advisor, Communications and Engagement

Mater
08.2022 - Current

Communications Consultant

URBAN UTILITIES
04.2017 - 08.2022

Communications Consultant, Community Engagement

URBAN UTILITIES
04.2010 - 01.2017

Marketing and Communications Coordinator

Brisbane City Council/QUU
03.2009 - 04.2010

Certificate in Engagement -

IAP2

Bachelor of Communications - Journalism, Marketing And Publication Relations

Griffith University

Bachelor of Environmental Engineering -

Griffith University

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