Summary
Overview
Work History
Education
Skills
Hobby/ Passion - Creating Art
Timeline
Generic

Billy Robinson

Melbourne,VIC

Summary

Dynamic Service Supervisor with a proven track record at Coles Supermarkets, excelling in employee engagement and technical knowledge. passion for creating art outside of education and work. Spearheaded team development, enhancing administrative efficiency and customer satisfaction, while developing skills in art such as line weight and colour theory concepts. Mastered complaint resolution and policy enforcement, contributing to significant performance improvements. Passionate about professional growth through continuous learning and skill enhancement.

Available 7 days a week, all time available.


Overview

3
3
years of professional experience

Work History

Service Supervisor

Coles Supermarkets
09.2021 - Current
  • Assisted with training and development of team members.
  • Handled customer complaints and inquiries.
  • Monitored team's performance and gave feedback when necessary.
  • Opening and closing entire store
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.
  • Responded to customer requests for products, services, and company information.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Handling of tills, processing thousands of dollars at a time
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Education

Victorian Certificate of Education -

Diamond Valley College
Victoria
11-2022

Skills

  • Inspections management
  • Progress Monitoring
  • Steady hands for precise linework
  • Outstanding drawing abilities
  • Excellent personal service experience
  • Ability to adapt to any category of writing
  • Management experience
  • Outstanding prioritization skills
  • Neat handwriting
  • Complaint resolution

Hobby/ Passion - Creating Art

I have thoroughly enjoyed creating art for my own pleasure since primary school, through various mediums such as clay sculpture and water painting, although mainly I enjoy digital art of my various interests, building characters and world through my extensive imagination inspired by my huge record of interests spanning various different aspects of pop culture that intrigue me. I spend almost all of my free time picking up extra work and socialising, but when I find time to myself I love to indulge in creating art and gaining better skills and knowledge on how to become better at my craft.

Timeline

Service Supervisor

Coles Supermarkets
09.2021 - Current

Victorian Certificate of Education -

Diamond Valley College
Billy Robinson