Summary
Overview
Work History
Education
Skills
Certification
Eligibility
Timeline
Generic

Billy Watts

Ballarat,Australia

Summary

Very outgoing and hardworking individual with experience in hospitality and customer service. Pride myself in being approachable, friendly and committed to upholding the highest standards of customer service and professionalism.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Hop Temple
09.2023 - Current
  • Currently, working in a local craft beer pub, thriving in a busy work environment, and enjoying a team-oriented and customer service-focused atmosphere in which has help to develop my customer service skills immensely.
  • Adapted well to different work spaces in special events across Ballarat.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Customer Service

IGA
10.2022 - 04.2023
  • Worked in various areas in store such as produce; filling, packaging, cleaning fruit and veg, grocery; stacking shelves all with little to no supervision, customer service checkout; serving customers In a timely manner, counting money, using correct manners and able to take payment and issue sales invoices.
  • Evaluated customer service standards, policies and procedures to verify customer service goal achievement.

McDonalds Crew Member

McDonald's
02.2021 - 03.2022
  • Worked in multiple areas at McDonald's such as front counter, drive thru and food preparation.
  • Had the opportunity and responsibility to trainer new co-workers and often was in charge of my area.
  • Adapted fast to different environments as I was picked to work at multiple stores with different staff.
  • Assembled burgers, cooked, took orders, and waited tables always greeting customers with a smile and manners.

Education

High School Diploma -

Damascus College
Ballarat
10.2023

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Graphic Design
  • Clear and effective communication
  • Outgoing Personality
  • Customer service expertise
  • New Hire Training
  • Fast Learner
  • Teamwork and Professionalism

Certification

  • RSA, 05/01/23, Present, Responsible serving of Alcohol
  • Working with Children Check, 03/01/24, 03/01/29

Eligibility

Eligible to work in Australia: Yes

Timeline

Bartender

Hop Temple
09.2023 - Current

Customer Service

IGA
10.2022 - 04.2023

McDonalds Crew Member

McDonald's
02.2021 - 03.2022

High School Diploma -

Damascus College

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Billy Watts