Billy Jo Harding
Two Rocks,WA
Summary
Dynamic supervisor with a proven track record at Civeo, excelling in team leadership and conflict resolution. Enhanced operational efficiency through effective inventory management and staff training, fostering a culture of continuous improvement. Committed to safety compliance, I successfully reduced workplace incidents while mentoring junior staff to achieve their professional goals. Diligent Desired Position with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Civeo
Perth, WA
03.2024 - Current
- Assisted in training new team members on safety protocols and operational procedures.
- Monitored workflow processes to ensure adherence to operational standards and guidelines.
- Supported daily operations by organizing inventory and maintaining cleanliness in work areas.
- Collaborated with colleagues to streamline communication and improve team efficiency.
- Participated in safety meetings, contributing insights for a safer work environment.
- Developed basic proficiency in using inventory management systems for tracking supplies.
- Provided feedback on process improvements to enhance overall productivity within the team.
- Engaged with team members to foster a positive work culture and promote collaboration.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Supervisor
Sodexo Remote Sites
Perth, WA
05.2023 - 03.2024
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Utility Worker
Sodexo Remote Sites
10.2021 - 05.2023
- Operated and maintained equipment for efficient utility operations.
- Assisted in waste management and recycling initiatives to promote sustainability.
- Conducted routine inspections to ensure compliance with safety standards.
- Collaborated with team members to streamline daily operational tasks.
- Verified that all safety procedures were followed while working on utility systems.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Collected and disposed of trash and debris.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Trained new staff on safety procedures and operational best practices.
- Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
- Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
- Completed daily maintenance tasks in record time to maximize productivity.
Factory Production Worker
IPastai
Perth, WA
10.2019 - 10.2021
- Operated machinery to assemble products according to specifications.
- Followed safety protocols and maintained clean work environment.
- Assisted in quality control checks to ensure product standards.
- Collaborated with team members to optimize production flow.
Skills
Processes and procedures
First Aid Certificate
Certification
Drivers Licence
Forklift license
RSA
Approved Manager
Timeline
Supervisor
Civeo
03.2024 - Current
Supervisor
Sodexo Remote Sites
05.2023 - 03.2024
Utility Worker
Sodexo Remote Sites
10.2021 - 05.2023
Factory Production Worker
IPastai
10.2019 - 10.2021