Bilum Henry
Newcastle ,NSW
Summary
Dynamic Administrative Officer with a proven track record at Awabakal Land Council, enhancing office productivity and boosting employee morale. Expert in office management and training, adept at records management and procedure development. Achieved significant improvements in administrative processes and staff performance, demonstrating exceptional organizational and leadership skills. Successful [Job Title] with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient in [Software].
Overview
2
2
years of professional experience
Work History
Administrative Officer
Awabakal Land Council
02.2024 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Contributed to successful projects by providing essential administrative support and resource management.
- Created, prepared, and delivered reports to various departments.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
Crew Trainer
McDonald's
11.2022 - 12.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
High School Diploma -
Callaghan College Jesmond Campus
Jesmond, NSW11.2023
Skills
- Office Management
- Scheduling and calendar management
- Records Management
- Documentation and control
- Scheduling appointments
- Travel Arrangements
- Training and coaching
- Event Coordination
- Procedure Development
- Data Acquisition
Accomplishments
I was the NRL indigenous Youth Ambassador from 2023 until 2023 which taught me the skills of leadership communication and public speaking, this role has taken me to overseas to NZL to represent the indigenous youth at the 2023 NRL all stars game
Languages
Dhungutti
Limited Working
Timeline
Administrative Officer
Awabakal Land Council
02.2024 - Current
Crew Trainer
McDonald's
11.2022 - 12.2024
High School Diploma -
Callaghan College Jesmond Campus
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