Bin He
Sydney,NSW
Summary
Director with 9 years of comprehensive experience overseeing daily operations of hospitality company . Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Overview
12
12
years of professional experience
Work History
Director
DHL Group Pty Ltd
09.2019 - Current
- 2019 to Current, main director of DHL Group Pty Ltd, the business transfer from franchisee business to fresh food process and delivery
- During the period of 2016-2019 owner of Domino's Croyodon Park
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
Owner
Domino's Pizza Pymble and Lane Cove
Pymble
06.2015 - 12.2017
- Developed policies and procedures to ensure compliance with corporate standards.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
Manager
Domino's Pizza North Ryde
North Ryde
02.2012 - 03.2015
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
Bachelor of Arts - Property Investment And Development
Western Sydney University
04-2020
Master of Arts - Professional Accounting
Macquarie University
02-2014
Skills
- E-commerce strategy
- Partnerships and Alliances
- Corporate Social Responsibility
- Logistics Management
- Business Administration
- Project Management
- Staff Management
- Operations Management
- Business Development
- Business Planning
- Staff Development
- Budget Control
- Program Management
- Innovation management
- Media Relations
Languages
English
Professional
Chinese (Mandarin)
Professional
Timeline
Director
DHL Group Pty Ltd
09.2019 - Current
Owner
Domino's Pizza Pymble and Lane Cove
06.2015 - 12.2017
Manager
Domino's Pizza North Ryde
02.2012 - 03.2015
Bachelor of Arts - Property Investment And Development
Western Sydney University
Master of Arts - Professional Accounting
Macquarie University
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