Bin Liang
Adelaide,SA
Summary
Seasoned Operations Manager and talented leader with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operation manager
Tesa Tape Co., Ltd
01.2017 - 07.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
Quality manager
Tesa Tape Co., Ltd
08.2010 - 12.2016
- Managed and archived quality documentation and participated in internal and external quality audits(ISO9001, 14001, IATF16949).
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Evaluated quality problems and performed assessments to identify and resolve issues(8D report, FMEA).
- Updated quality control standards, methods, and procedures to meet compliance requirements( for customer special requirement as well).
- Increased customer satisfaction through adherence to quality standards and customer requirements(based on project and annual survey).
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Managed out-sourcing suppliers and monitored their improvement
- Trained and coached employee, Built strong quality function team (Incoming, process, outgoing, out-sourcing quality control)
- Led process optimization and quality cost control
Quality Engineer
Faiveley Railway Transport Co., Ltd
08.2008 - 08.2010
- Contributed to root cause analysis to determine core reason for failures and errors.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Coordinated with quality control staff to complete inspections.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Executed operational audits and assessed company operations, compliance and other associated risks.
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
- Collaborated with other departments to facilitate successful project completion.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
Quality Engineer
SVADD&TT Electronic Incorporation
07.2005 - 08.2008
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Facilitated process improvements to successfully decrease errors.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Recommended revisions to internal controls and operational and management policies and procedures.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
- Designed and implemented quality control processes to facilitate customer satisfaction.(Organized analysis for customer complaint and non-conformity in process and implemented improvement)
- Analyzed and interpreted data to identify trends and recommend improvements.(Organized the process data collection, analysis, taken temporary & permanent corrective action and verified the effectiveness of these actions together with relevant departments) ;
- Trained and mentored inspectors, providing guidance and direction.(Compiled the inspection instruction and checklist for out-sourcing parts & components, managed the quality improvement of sub-contractor)
- Monitored quality target for products and reported to department manager.
- Held weekly quality meeting;
Warehouse Supervisor
Flourish Pharmaceuticals Australia
Adelaide, SA
11.2023 - Current
- Improved warehouse efficiency by implementing new inventory management systems and processes.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Supervised shipping and receiving, distribution and workplace safety.
- Oversaw daily operations and shipping and handling processes.
Education
One-year Course For EMBA - Business Administration
Shanghai JiaoTong University
China, Shanghai05.2018
MBA - Business Administration
HongKong-FuDan University
Hongkong10.2010
Bachelor of Science - Electronic And Information Engineering
XiangTan University
China, HuNan06.2003
Skills
- Market Growth(averagely 20% annual sales revenue growth)
- Warehouse Operations(9995% on-time delivery, 999% stock accuracy, turnover rate of stock)
- Resource Coordination
- Productivity Improvement(5% process efficiency increment per year)
- Planning and Implementation
- Employee Motivation
- SAP Expertise
- Process Improvement(Continuous improvement program, annual saving 1 million)
- Operation Monitoring(Daily KPI monitor)
- Budgeting and Cost Control(less than 20 million per year)
- Lean Manufacturing and Quality Systems
- Supply Chain Distribution( 35 satellite warehouses management)
Accomplishments
- Earned the “Best project” Award in each year from 2012 to 2022;
- Saved the company approximately 1 million per year from 2019 to 2022 by CIP(continuous improvement program).
Certification
2023/03 Australia GMP internal auditor certificate
2023/02 Australia forklift lisense
2018/12 Lean production and logistics
2013/6 National certified trainer certificate( Level II)
2011/6 Certified international quality manager
2009/7 Lean Six Sigma Certificate
2007/10 Six Sigma Black Belt Examination Certificate
2006/11 The Middle level quality engineer certificate
2005/11 QMS interior Audit certificate(ISO9001)
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Warehouse Supervisor
Flourish Pharmaceuticals Australia
11.2023 - Current
Operation manager
Tesa Tape Co., Ltd
01.2017 - 07.2023
Quality manager
Tesa Tape Co., Ltd
08.2010 - 12.2016
Quality Engineer
Faiveley Railway Transport Co., Ltd
08.2008 - 08.2010
Quality Engineer
SVADD&TT Electronic Incorporation
07.2005 - 08.2008
One-year Course For EMBA - Business Administration
Shanghai JiaoTong University
MBA - Business Administration
HongKong-FuDan University
Bachelor of Science - Electronic And Information Engineering
XiangTan University
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