Bina Brahmbhatt
WA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Care Aide
Silver Chain
01.2024 - Current
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Remained alert to problems or health issues of clients and competently responded.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Monitored and assisted residents through individual service plans.
- Administered medications according to prescribed schedules as per the support plan prepared by the management.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Support Worker
Unity Care, Just Better Care And Individual
02.2022 - 03.2024
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Created, prepared, and delivered reports to various departments.
- Promoted community integration by providing extensive physical, emotional and social support.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Monitored customer service metrics and provided feedback to team members, upholding quality standards.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Store Manager
Freechoice Tobacconist
07.2022 - 01.2024
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Prepared annual budgets with controls to prevent overages
- Delivered feedback to decision-makers regarding employee performance and training needs
- Evaluated suppliers to maintain cost controls and improve operations.
Restaurant Manager
BP Petrol Station
11.2019 - 06.2022
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Purchased adequate quantities of food, beverages, equipment and supplies
- Prepared for and executed new menu implementations
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
- Carefully interviewed, selected, trained and supervised staff
- Correctly calculated inventory and ordered appropriate supplies
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Education
MBA - Human Resources Management
Charles Darwin University
10.2019
Bachelor of Science - Zoology
Gujarat University
04.2005
Skills
- Staff Management - Recruit, trains and maintain people to grow smooth
- Time Management - Prefer to completes all assignments within allocated Time
- Business Administration
- Techno Friendly - Quick learner of new software to manage task work
- Microsoft Access
Additional Information
- Certificate lll in Individual Support ( Ageing, Home & Community)
- NDIS Orientation
- NDIS Screening
- PCC
- WWCC
- First Aid
- CPR
- Driving License
- Own car (Insured)
Languages
Gujarati
Full Professional
Hindi
Full Professional
Punjabi
Limited Working
English
Professional Working
Timeline
Care Aide
Silver Chain
01.2024 - Current
Store Manager
Freechoice Tobacconist
07.2022 - 01.2024
Support Worker
Unity Care, Just Better Care And Individual
02.2022 - 03.2024
Restaurant Manager
BP Petrol Station
11.2019 - 06.2022
MBA - Human Resources Management
Charles Darwin University
Bachelor of Science - Zoology
Gujarat University
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